Account Manager
Charter Telecom
Date: 7 hours ago
City: Edmonton, AB
Salary:
CA$60,000
-
CA$80,000
per year
Contract type: Full time
About the Account Manager position
We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Account Manager responsibilities are:
- Acting as a communication hub for clients/customers
- Building long-term rapport with customers
- Being able to negotiate contracts effectively
- Resolving customer disputes and attending to enquiries
- Providing reports on account
- Finding opportunities to assist with the growth of the company
- Developing ideas/strategies to help build a good relationship with clients
- Assisting with critical issues and escalations
Account Manager requirements are:
- Experience as an Account Manager or related profession
- Excellent communication skills
- Familiar with CRM software and MS Office
- Knowledgeable about delivering solutions based on customer needs
- Ability to manage multiple projects
- Excellent negotiation and leadership skills
- BA/BSc degree in Marketing, Business or related field
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