Counsel, Business Conduct Office
Mastercard
Overview
The Business Conduct Office (“BCO”) develops and promotes the policies and trainings grounding Mastercard’s culture: the Code of Conduct, Whistleblower Policy, Non-Retaliation Policy, and the Conflicts of Interest Guidelines. Mastercard has various channels for reporting allegations of misconduct, and the BCO and Employee Relations ensure that investigations follow in a fair and robust way.
As Counsel in the BCO based in Canada, you will conduct internal investigations into business misconduct and perform other BCO activities, including vetting of conflicts of interest and drafting training materials, communications, and reports. This role requires the ability to conduct privileged investigations autonomously from beginning to end, including identifying issues, reviewing documents, conducting interviews, and presenting investigation findings in writing and at meetings. Expertise in investigations, a solid understanding of the laws and regulations applicable to Mastercard’s business, and the ability to articulate information at various levels of our organization are required. Attention to detail and judgment while handling confidential matters are also a must.
The role reports to the Senior Vice President, Counsel, Business Conduct Office.
Role
- Conduct complex investigations globally with a focus on Recorded Future, a Mastercard subsidiary
- Assist first-line Compliance in establishing and maintaining Compliance culture at Recorded Future
- Maintain best-in-class compliance policies and programs globally
- Respond rapidly to incidents and inquiries while safeguarding confidentiality and protecting reporters and franchise
- Consult with colleagues in the internal Law Department and external counsel in response to investigations as necessary
- Thoughtfully analyze and promptly disposition conflicts of interest
- Interact and maintain positive working relationships with internal stakeholders including, but not limited to, Legal & Global Policy, Employee Relations, People & Capability, Corporate Security, Finance, Internal Audit, and Regions and Compliance Program Owners
- Build and maintain a global network of relationships to ensure trust and credibility of the function
- Contribute to awareness communications for Ethics and Compliance, including messages for Compliance Week, theHUB (Mastercard’s intranet), the World’s Most Ethical Company application, and ESG reporting
- Develop and update policies and procedures as needed and oversee implementation
- Assist with preparation of Audit Committee materials, analyzing and describing investigation metrics
- Support the BCO mailbox
- Support other key initiatives driven by the BCO as required
All About You
- Law degree required
- Advanced investigation experience
- Understanding of laws applicable to a global payments technology company and a global public corporation headquartered in the US
- Partnership skills to engage and collaborate effectively across teams and regions, including active listening skills
- Proven track record of leadership and integrity with demonstrated ability to manage large projects and prioritize appropriately
- Experience multi-tasking, managing multiple projects and assignments concurrently, and managing and meeting deadlines with autonomy and minimal supervision
- Excellent oral and written communication skills, emphasizing drafting and proofreading with great attention to detail
- Ability to research and interpret regulations and laws and disseminate information
- Experience developing and managing policies and procedures preferred
- Strong data analytic skills with experience using data to describe trends preferred
Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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