Document Imaging & Records Clerk

The Ontario Pension Board (OPB) administers the Public Service Pension Plan (the PSPP), a major defined benefit pension plan sponsored by the Government of Ontario. With 100,000 members and $31 billion in assets, the PSPP is one of Canada’s largest pension plans. It is also one of the country’s oldest, successfully delivering the pension promise since the early 1920s. Learn more about OPB.

Are you interested in learning more about the pension industry? We have an excellent opportunity to join our team as a temporary Document Imaging & Records Clerk to deliver comprehensive records and support services related to the identification, ingestion and maintenance of OPB’s imaged and electronic records. As part of a collaborative team, you will process incoming records with a high degree of accuracy and attention to detail within established service level agreements. This is a great opportunity to join a purpose-driven organization and to explore a career path in client services, as we deliver on the pension promise.

Key Responsibilities:

• Operate imaging equipment to ensure all incoming corporate records are imaged and indexed accurately within required timeframes to support electronic workflows.
• Verify imaged documentation meets quality standards and is associated with the correct service request and client identification prior to processing.
• Provide retention and disposal services for both paper-based and microfilmed records.
• Provide backup support to the Mailroom as required.

Key Qualifications:

• Demonstrated knowledge and proficiency with computer systems and databases such as MS Office, Adobe Acrobat Professional and the ability to operate document imaging equipment.
• Strong knowledge and understanding of standard records practices and procedures with the ability to maintain up-to-date knowledge of records retention procedures and schedules.
• Ability to identify different document classes and forms to determine appropriate next steps.
• Demonstrated ability to exercise sound judgement and maintain confidential information.
• Strong analytical skills with a high degree of accuracy and attention to detail.
• Demonstrated ability to organize and prioritize various work assignments in a coordinated and efficient manner.
• Demonstrated ability to complete work on your own initiative within established deadlines.
• Good interpersonal and communication skills to provide client service to internal and external clients.
• Commitment to producing high quality work through consistency and accuracy.
• A team player, recognizing the importance of relationship building with your team as well as with those across the organization.

Please submit your resume if you are interested in this exciting opportunity. The competition will remain open until a successful candidate is selected or until the competition is closed. This competition is open to all employees of OPB and has been advertised on LinkedIn. OPB is committed to providing accommodation for people with disabilities in its recruitment process. Please advise OPB if you require an accommodation, and we will work with you to meet your needs. OPB is committed to fostering a culture of diversity, equity and inclusiveness that reflects the diverse communities we serve. We welcome and encourage applications from those who may contribute to the further diversification of ideas. Candidates being considered for this position will be required to submit to a background screening. We thank all applicants, however only those selected for an interview will be contacted.