Vessel Logistics Coordinator

The Vessel Logistics Coordinator is responsible for the entry, revision, and verification of internal and external orders for all barges at Seaspan Marine. The role communicates daily with customers, terminal operators, and internal and external stakeholders to ensure all barges and vessels are utilized in the most cost-effective manner based on fleet and crew capabilities. A significant part of this job is to manage ongoing changes of complex deliveries and changing schedules, which involve juggling and mobilization of all internal and external resources to accommodate customer requirements.

Note: Due to business needs, this position is required to be fully on-site based at 10 Pemberton Avenue, North Vancouver.

What you’ll do

• Responsible for entering and updating orders from internal and external stakeholders, including customers from oil & chemical, rail, and forest products industries.
• Assist in optimizing barge and vessel schedules by networking with Marine Dispatch & Personnel, Barge Operators, Port Captains, Engineering, and Barge Maintenance.
• Act as primary point of contact with external customers to provide updates on arrival and departure timeframes to ensure minimal customer disruptions.
• Apply knowledge of local port regulations, tides, and collective agreements to ensure vessel schedules are maintained without unnecessary delays.
• Coordinate schedules of Barge Operators for loading and discharge operations of oil and chemical barges.
• Coordinates with the Barge Operations team regarding barge repairs, refits, and inspections. Monitors repair status and availability of each barge to maximize equipment utilization and overall, Company profitability.
• Complete internal accounts receivable invoices and external accounts payable approvals.
• After-hours on call duties required on rotational basis.
• Perform additional duties as required.

What you’ll bring

• Post-secondary education with minimum 5 years’ experience in logistics, transportation, or other related disciplines.
• Proven experience in vessel operations, logistics, or maritime coordinator strongly preferred.
• Ability to multi-task while staying mentally focused with the customer’s changing requirements.
• Ability to display tact and diplomacy when dealing with complaints or implementing damage control measures.
• Ability to creatively solve problems and to make accurate decisions within tight timelines.
• Organizational and time management skills and ability to prioritize tasks.
• Ability to work well under pressure.
• Customer service skills.
• Computer proficiency in Microsoft Office including Word, Excel, Teams, SharePoint, HELM and TAP.
• Communication skills, with strong interpersonal and conflict resolution skills.
• Knowledge of relevant Canadian and International marine regulations.
• Knowledge of Occupational Health and Safety regulations.

Why you’ll love working here

• In addition to an annual bonus and pension plan matching, this role provides you a very competitive salary in line with the successful candidate’s experience.
• We also provide the best-in-class health and wellness benefits package for this position, including things such as extended health care (i.e. paramedical services for massage therapy, speech therapy, mental health coverage, physiotherapy, and more), dental care, vision care, life insurance, medical leave coverage, parental leave coverage, childcare benefit partnership, $500 personal spending account, and an Employee Family Assistance Program (EFAP).
• Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver.

The estimated salary for this position is $72,900 - $87,400. In determining final salary, Seaspan considers many factors including the successful Candidate’s skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company’s sole discretion and presented as part of a competitive total compensation package.