Reentry Liaison Manager

Position Summary

JOB DESCRIPTION

This position is responsible for engaging with participants in a Probation setting, promoting the benefits of engaging with employment services provision available in the catchment area to both potential participants and Probation Service staff, developing an individualized plan for participants to meaningfully engage with employment services, delivering short employment focused interventions, collaborating with Service Providers and partners regarding specific participant needs and managing a referral pathway to Service Providers in the catchment area.

Essential Responsibilities

• Lead on engagement with federal and provincial level officials on behalf of Fedcap Canada.
• Engage with Probation Services staff to identify participants that could benefit from support delivered by local employment services providers.
• Through a motivational interviewing process, develop individualized person-centered plans.
• Sustain open communication with program participants through face-to-face contacts, phone conversations, emails, and text messages.
• Deliver short employment focused interventions, including 21st Century work readiness, to motivate participants to engage with, and maximize the volume of referrals through to employment services provision including use of immersive technology.
• Lead on development of special initiatives designed to improve outcomes for specific participant groups.
• Manage participant referrals though to local employment services providers.
• Work with local employment services providers to ensure all referred participants are supported during the referral process and for a period of 4 weeks post referral.
• Follow up contact with participants referred to local employment services providers to minimize the risk of the participant failing to sustain engagement.
• Manage participant files, including progress notes and report on progress toward goals for ongoing follow up.
• Provide connections to local community resources where appropriate.
• Attend meetings and participate in professional development training offered.
• Contribute to continuous improvement activities and promote new ways of working.
• Performs other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities.
  
  

Education And Experience

• Bachelor’s Degree in any related field.
• Experience providing services in a federal or provincial custodial environment or in a probation setting.
• Lived experience with criminal justice involvement over 2 years.
• Be willing to undergo routine criminal background check and discuss any concerns that arise.
• Experience working with public assistance recipients, homeless, formally incarcerated, and/or those affected by the similar challenges.
• Knowledge of criminal justice issues, populations and socio-cultural issues.
• Excellent facilitating skills.
  
  

Knowledge, Skills And Abilities

• Demonstrable knowledge of
• embrace the mission, vision and goals of Fedcap Canada and The Fedcap Group and execution of relevant policies and procedures.
• strong organizational, administration, presentation, and communication skills (both verbal and written).
• Cultural competency

• Demonstrable ability to
• think analytically to identify participant needs and evaluate the effectiveness of services delivered
• understand and effectively engage with a wide-variety of stakeholders delivering services to incarcerated individuals and those in the community supported by probation services;
• analyze and organize data for the purpose of contractual reporting;
• work cooperatively with others members of the Fedcap Canada team;
• be accurate, precise and attentive to detail;
• build strong interpersonal relationships with internal and external stakeholders;
• maintain the highest level of confidentiality, integrity and ethical practice;
• meet goals of the organization; and
• navigate complex and/or difficult situations and bring about positive resolutions within the scope of responsibilities.
  

Supervisory Responsibility

There is no supervisory responsibility for this role.

Work Environment

This job operates in a professional office environment, custodial and probation settings. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Type/Expected Hours Of Work

This is a full-time position, and hours of work and days are typically Monday through Friday, 8:00 a.m. to 5 p.m. but will be determined by your supervisor. Occasional evening and weekend work may be required as job duties demand.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Fedcap Canada provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are an EEO employercommitted to diversity, M/F/D/V.

Fedcap Canada warmly welcomes people with disabilities to join our diverse team and seeks to ensure an accessible hiring process as per the AODA Employment Standard. Please let the recruiter know if you require any accommodations, including but not limited to documents in accessible formats or accommodations during interviews

About Us

Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged.

For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency.

The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.

The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.