Corporate Receptionist

About Citco:

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration (AuA), we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

We’re a family-owned business, not a faceless corporation. This personal approach informs every aspect of our customer service, where we develop long-lasting relationships with our clients. But we don’t stop there: we also build these same bonds among our own teams, too. Here, we’ve created a community where colleagues support one another and different departments help others succeed. And here, we’ve cultivated a culture where employees care about our company values and live them in their work. At Citco, this people-centric philosophy is the core of who we are—and it shines through in everything we do, every day.

Your Role:

The Business Services Administrator is responsible to perform administrative and tangible tasks to support the Facilities group and general staff of Citco Canada. Main areas cover mail services, shipping and receiving, document control, printing services, IR admin support and general office and facility services.

• You will be responsible for the front reception desk. Main duties include receiving staff and guests, answering phone calls, catering and general administration.
• Meet and greet guests in a friendly and professional manner as they arrive into the reception area.
• Answer the main phone line on Avaya system, redirecting calls and handling general inquiries with tact and diligence.
• Redirect deliveries to the appropriate receiving locations.
• Administer and distribute security cards.
• Prepare and receive visitors including employees from other Citco office, new hires, interviewees, clients, and vendors.
• Book and manage meeting rooms.
• Complete various reports and lists as required.
• Order and confirm all catering requirements for events including monthly breakfast, monthly birthday celebrations, client visitations, etc.
• Follow all documented policies and procedures such as Reception procedures.
• Perform other tasks as required.

About You:

• You have a minimum of two years reception/office administration experience in a professional environment.
• Excellent command of the English language (written and oral communication).
• Excellent Microsoft Excel and other Office Suite and Outlook skills.
• Strong attention to detail.
• Ability to multi-task and take on multiple projects.
• Strong organizational and interpersonal skills.
• Must be able to complete tasks in a quick, accurate and precise manner.
• Customer service oriented attitude.
• University degree (an asset).

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.