Asset Protection Representative

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Role Overview

Shoppers Drug Mart is looking for an Asset Protection Representative (APR), formerly Loss Prevention. Enjoy an exciting career with one of the largest Asset Protection teams in Canada and help keep the stores a great place for customers to shop!

Are you detail-oriented, organized, patient, able to work independently and cool under pressure? We have a career for you! Working in a dynamic environment, reporting into Asset Protection, you will partner with the store management team to ensure product loss is minimized and Asset Protection awareness is maintained. Your expertise in safety and investigation contributes to the bottom line, mitigates loss, and increases profitability.

Support for you at Shoppers Drug Mart goes far beyond a pay cheque. We will reimburse your annual security license costs and support your ongoing career development with in-house training programs and tuition assistance. We offer a competitive pay rate, a Purchase Discount program, as well as a company matched Pension Plan, Health Benefits, Employee Stock Purchase Program and eligible Annual Bonus Program.

As an Asset Protection Representative, You Will:

• Deter, detect and apprehend for theft and fraud within retail locations; compile and present evidence for the purpose of court or arbitration

• Collaborate with other APRs to investigate provincial or national Organized Retail Crime (ORC) cases when they arise

• Collaborate with the local police service regularly

• Detect and identify potential shrink opportunities within operational core compliance

• Build and maintain partnerships with Associate-Owners and their team(s) by communicating and providing training on Asset Protection policies and procedures

• Assist Associate-Owners and their team(s) with incident de-escalation

• Participate in Community Events

• Be available to work a variety of shifts including days, evenings, nights, overnights and weekends (40 hours per week)

Required Skills, Qualifications & Experience:

• Valid Provincial Security Guard License required

• Basic understanding of the Criminal Code of Canada, Trespass to Property Act, and Powers of Arrest; familiarity with CCTV and/or surveillance systems; working knowledge of Windows based applications (Word, PowerPoint, and Outlook)

• Professional, friendly, and approachable demeanor

• A high degree of initiative and integrity required to be successful in a dynamic environment

• Strong collaborative skills and a willingness to support Associate-Owners

• Ability to stand and walk for long periods of time

How You Will Succeed:

At Shoppers Drug Mart, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, focusing on three pillars – Environment, Sourcing, and Community. We demonstrate leadership in these areas and offer our colleagues progressive careers, comprehensive training, flexibility, and competitive benefits – reasons why we are one of Canada’s Top Employers, Best Diversity Employers, Greenest Employers & Top Employers for Young People.

If you are unsure whether your experience matches every requirement, we encourage you to apply anyway. We are looking for varied perspectives that can add to our team.

Please Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.