Implementation Manager

About us

Established in 1975, Park Property Management Inc. (Park) consistently manages, develops and constructs market affordable, well maintained rental housing that embodies both quality and value. Beyond its resident-centered approach to multi-family residential property development and management, Park’s dedication extends to fostering meaningful connections and cultivating a comfortable environment for its residents. 

Proudly influencing the real estate landscape in the Greater Toronto Area and key cities across Ontario, including Milton, Cambridge, Kitchener, Waterloo, Stratford, Tillsonburg, Guelph, and London, Park boasts a diverse portfolio of over 11,200 apartment units spanning 93 buildings. Park’s commitment to growth is evident through ongoing development of new purpose-built rental initiatives and strategic value-add acquisitions.

As an employer, Park takes pride in fostering a workplace where expertise and passion thrive, empowering its team to contribute meaningfully to shared goals. Integrity and respect form the cornerstone of our business values, creating a workplace where employees feel good about where they work and the positive impact they make! 

About the job

Implementation Manager – Markham

Job Description

Join our team and contribute to our digital transformation! This role oversees digital solutions, aligning them with organizational goals, while identifying opportunities to leverage AI and machine learning for efficiency, decision-making, and automation. Focused on enhancing systems for stakeholders, it involves implementing and integrating tools. Reporting to the Director of IT, you’ll collaborate with key stakeholders, including the VP of Finance, Operations, and HR.

This role encompasses two primary responsibilities: Implementation and Project Management.

Implementation Management 

• Collaborate directly with stakeholders through all stages of implementation, analyzing business needs, recommending best practices, and ensuring smooth, on-time/on-budget completion of IT implementations.
• Analyze, evaluate current systems and data, prepare for migration to new IT solutions, and plan for seamless integration.
• Design, implement, and test system updates; resolve issues, troubleshoot problems, and identify design needs.
• Conduct performance audits and system reviews to identify and address areas for improvement.
• Enforce system policies, procedures, and standards while maintaining and updating system documentation. 
• Partner with the Director of IT in monitoring industry trends in AI and emerging technologies to recommend strategies aligned with organizational goals.

Project Management

• Manage multiple implementations simultaneously, ensuring timely delivery and effective resolution of project challenges.
• Define project goals, scope, and deliverables; manage project timelines, budgets, and resource allocation effectively.
• Partner with cross-functional teams to gather business requirements, align on objectives, and foster clear communication.
• Assess and integrate software solutions into existing infrastructure while maintaining compliance and minimizing risks.
• Drive change management efforts, ensuring seamless system adoption through training and stakeholder engagement.
• Provide regular updates, reports, and insights to leadership and key stakeholders.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Project Management, Finance, or a related field.
• PMP or CAPM certification is required.
• 5+ years of project management experience, including 2+ years in digitization or IT transformation. Experience with Sage implementation is an asset.
• Real estate or property management industry experience is considered an asset.
• Expertise in project management tools such as Microsoft Project.
• Advanced proficiency in Microsoft Office Suite.
• Strong problem-solving, leadership, and communication skills.
• Organized, detail-oriented, and results-driven.

What we offer:

We believe our success is powered by the talent and well-being of our employees. Our employee value proposition (EVP) supports personal and professional growth through continuous learning, a competitive salary, employer-funded benefits, and additional paid time off during the summer. We are also Respect in the Workplace certified, with a focus on health, wellness, and creating a thriving workplace.

Park Property Management Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodation at any stage of the application process or want more information on our accommodation policies, please contact our Human Resources department. We encourage all qualified candidates to apply.