Manager, Analytics & Insights, Financial Crimes

Job Description / Accountabilities:

The general accountabilities of this role include, but are not limited, to the following:

As part of the High Risk Customer Oversight Function

• Represent functional area as an analytics and insights professional and key resource.
• Manage the development and finalizing metrics to monitor TD's high risk customers.
• Manage the development, analysis and proper visualization or presentation to illustrate the high-risk customer program trends and identify areas of opportunities.
• Execute on data requests accurately and within a timely manner.
• Support management in the development, establishment, and execution of the Enterprise High Risk Customer Oversight Program.
• Support in the maintenance of the customer risk rating (CRR) methodology for the Enterprise.
• Participate in activities relating to TD's model risk management for ongoing monitoring and validation of customer risk rating models.
• Support in the establishment of the requirements for monitoring compliance with Know Your Customer (KYC) regulatory requirements. Provides oversight on adherence to requirements.
• Support in the production of reports on the outcomes of the monitoring over TD's high risk customers to the CAMLO, the AML Oversight Committee and other stakeholders as needed.
• Work in partnership with various functional areas to provide day-to-day support and delivery of analytics.
• Act as a bridge to translate business requirements to analytics and reporting needs for a given domain while leveraging tools/techniques/methods that can be easily interpreted by the target audience.
• Provides day-to-day support and delivery of analytics insights and collateral.
• Participate as part of the end-to-end assessment of the high-risk customer program. Provides recommendations for enhancement and implements actions as needed.
• Contributes to the strategy and long-term planning activities for Financial Crimes Risk Management.
• Fosters a continuous improvement mindset and proposes enhancements to the program informed by industry trends and best practices.
• Anticipates emerging obstacles and proactively removes barriers to successful achievement of the program.
• Collaborates with stakeholders as required.
• Ad hoc projects as assigned.

Other Qualifications/Skills/Experience:

• 5+ years relevant experience.
• Experience with Data Risk Management, Data Quality, Data Risk Identification and controls, Data Governance, Data lineage (data mapping, data tracing end to end), Data Transformation, Metadata, etc.
• Knowledge in Anti Money Laundering – know your customer regulations, customer risk attributes, customer due diligence, and enhanced due diligence.
• Strong risk acumen – challenges the status quo; has a sense of where things could go wrong and proactively manages to avoid/minimize the risks.
• Ability to read SQL/Python or other programming languages.
• Data Visualization/Dashboard Development Skills (Tableau/PowerBI).
• Cloud experience (Databricks/Azure).
• Ability in leveraging risk expertise to align teams to a central vision, while also listening and engaging others to provide input in the shaping of that vision.
• Strong communication (written and verbal).
• Ability to work in ambiguity and decomplexify issues; Strong work ethic and ability to execute with speed.
• Ability to effectively work in teams across the bank with multiple stakeholders and to influence and align others.
• Collaborator who engages colleagues, business partners, and external stakeholders.
• Ability to negotiate and partner to balance stakeholder input but remains objective to reach the right outcome - ability to stay resilient under pressure.
• Strong organizational skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities.

Specific Educational Requirements:

• Undergraduate degree or Technical Certificate.
• Professional designation (CAMS, CFE etc.) would be an asset.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues.

TD is deeply committed to being a leader in customer experience; that is why we believe that all colleagues, no matter where they work, are customer-facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development: If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Training & Onboarding: We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process: We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation: Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.