Personal Shopper

Come make your difference in communities across Canada, where authenticity, trust and making connections are valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Real Canadian Superstore, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Why is this role important

Our Personal Shoppers fulfill customer e-commerce orders with efficiency, accuracy, and attention to detail to ensure a personalized shopping experience.

What you’ll do

• Provide great customer service by assisting with general questions, maintaining a positive environment
• Shop for customers by accurately filling their orders with quality products
• Scan products and process customer transactions accurately using debit, credit, cash, and gift cards
• Contact customers to ensure order accuracy or to inquire about product substitutions

Who you are

• A team player with attention to detail
• Driven and able to work independently in a fast-paced environment
• Resourceful and courteous when resolving customer questions
• Motivated to learn new things

Experience you bring

• No previous experience is required; we provide training to set you up for success!

What you bring

• Flexibility to work a variety of hours including days, evenings, nights, and weekends
• Able to move up to 50lbs and be in constant mobility for an entire shift

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, focusing on three pillars – Environment, Sourcing, and Community. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives including diverse experiences that we can add to our team.

Please Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range:
$17.40 - $18.00 (per hour)

This is a unionized position; pay rates for this position are set out in the applicable collective bargaining agreement. The range stated is the starting range for this position.