Operations Analyst

What You’ll Be Doing

You will be working with the Corporate and Commercial Loan Operations team, on behalf of US and Canadian Large Corporate and/or Canadian Commercial Banking clients, within Credit Processing Services (CPS), Capital Markets and Wealth Management Operations. As an Operations Analyst, you will be responsible for processing corporate and commercial loan products, updating loan systems (Advanced Commercial Banking System (ACBS), etc.), liaising with internal/external business partners, and disbursing funds to clients ensuring all due diligence requirements are followed and Service Level Agreements are met, by managing multiple concurrent objectives, activities, and making effective judgments as to prioritizing and time allocation.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Processing & Attention to detail - Ensure that transactions are completed accurately, on a timely basis, and in accordance with CIBC's policies and procedures while dealing with high volumes and tight timelines. Process loan terms, maintain loans and collect appropriate interests and fees with minimal supervision.
• Providing Exceptional Client Service - Provide a high level of customer service to internal and external business partners via email and phone calls.
• Teamwork - Collaborate as a team to ensure all loan requests are fulfilled and provide backup support for your colleagues to succeed as a team.
• Experience - Experience with corporate and commercial loan processes and products (Risk Free Rate (RFR) / SOFR, CORRA, demand loans, sub-credits, Letters of Credit, non-performing loans, etc.), loan advancing, rollover and conversion. You have working knowledge with MS Office applications (advanced Excel). Experience with Advanced Commercial Banking System (ACBS) will be a strong asset.

Who You Are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision-making.
• You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

What CIBC Offers

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location Toronto-595 Bay St., 7th

Employment Type Regular

Weekly Hours 37.5

Skills

• Business Banking
• Business Loans
• Capital Markets
• Loan
• Loan Operations
• Microsoft Office
• Operations Management
• Processing