Data Analyst

Location: 500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9

Why is this role important

The objective of our Payment Decision Support, Customer Insights team is to provide reporting and analytics services to allow PC Financial to capitalize on diverse sources of data to improve the understanding of customer behaviors to drive profitability and improve customer experience. This role will be responsible for providing accurate, timely and actionable insights and reporting solutions to enable evidence-based decisions for the Marketing, Contact Center and AML teams.

What you’ll do

• Be hands-on coding - extracting, preparing, and analyzing large data sets
• Provide Data Analysis for Contact Center, Marketing Campaigns or Anti-Money Laundering teams
• Familiarity with modern data platforms and tools, and the ability to quickly adapt to emerging technologies such as GCP and Python.
• Work with partners across the organization to provide data support on business initiatives
• Apply advanced analytics and build models to understand our customers and discover business opportunities.
• Interact with partners at various levels to perform data analysis and advanced analytics use-cases centered in Marketing Analytics.
• Create business critical end-to-end reporting and data processes: Perform ad-hoc analysis based on heterogeneous data sources to support business teams.
• Closely adhere to legal guidelines regarding working with sensitive and confidential information

What you bring

• 1-2 years’ experience in a similar role, preferably in financial services/banking domain
• Working knowledge of relational databases and SQL data extraction and manipulation tools
• Be curious to understand the business model and customer journey to extract insights.
• Proactive approach to identifying opportunities and challenges in data-driven projects
• Understanding of data warehouse, data mart concepts
• Hands on with Python and SAS. Modeling experience is a bonus.
• Experience with BI tools and Cloud technology, such as Tableau and Google Cloud Platform.
• University degree in Computer Science/Engineering/Analytics/Mathematics/Statistics
• Be curious to understand business problems.
• Passionate about telling a story through data.
• Sound communication skills, ability to work independently and in a team
• Proactive in seeking feedback, refining solutions, and anticipating challenges
• Demonstration of problem-solving using combination of technical know-how, soft skills, and business acumen
• Strong analytical and conceptual problem solver who can learn quickly
• Able to plan and organize effectively
• Experience in any of the following domains would be considered an asset: financial services/banking, credit cards/payments, credit risk
• Experience working in AML or Marketing campaigns is a bonus

Come and join a winning team who demonstrates innovation, energy, creativity and vision. We recognize the importance of a diverse workforce and we encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Number of Openings: 1

PC Financial recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.