P&ID Support Specialist

Smart P&ID Support Specialist

AtkinsRéalis is one of Canada's largest private sector nuclear engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and around the world for more than 60 years. We are proud to be the steward of Canadian CANDU nuclear technology.

The Smart P&ID Support Specialist supports 2D / 3D CAD Tools with regards to the following packages: Hexagon Plant 3D, Smart Instrumentation (SPI), Smart Electrical (SPEL), Smart 3D, Smart P&ID, and SmartPlant Foundation and their integration with other software. We are particularly interested in Smart P&ID expertise. Smart Electrical or Smart Instrumentation expertise will also be valued.

Candu Energy Inc. is a leading full-service nuclear technology company providing nuclear power reactors and nuclear products and services to customers worldwide. Our 1,400 highly skilled employees design and deliver state-of-the-art CANDU reactors, carry out life extension projects, provide plant life management programs and tools, and offer operation and maintenance services for existing nuclear power stations.

Your role within the team:

• Monitoring application backup, scheduled tasks, batch services, Internal Development, and managing user access.
• Participate in software certification, User Acceptance Testing, Requests for Change, and delivery processes; ensure issues are communicated to developers and software vendors as needed.
• Configure, test, and put into production SPEL and SPI for new projects.
• Provide user support for: Hexagon Plant 3D, SPEL, SPI, Plant P&ID, and Foundation.
• Maintain Smart Plant borders and security identifiers.
• Resolve software installation issues.
• Liaise with external vendors including IT developers to investigate unusual problems with software releases/hardware issues, or to receive assistance with hardware and peripheral malfunctions.
• Resolve CADD problems related to: (missing/frozen workflow issues, missing signatures, PDF conversion issues, missing stamps, wrong format etc.).
• Train users as needed in supported software use.
• Support and maintain the Engineering Tools development and certification servers.
• Work directly with other areas of IT (e.g., Data Centre, infrastructure services) to investigate, escalate requests, and/or seek advice on technical support issues regarding Applications Development, Data Centre, and Infrastructure Services.
• Liaise with Developers, staff, and Chief Designer to define and implement enhancements.

Why choose AtkinsRéalis as an employer?

• The opportunity to work on various major projects for internal and external clients.
• An exciting environment where work-life balance is important.
• A wide array of learning and development opportunities.
• Competitive pay, flexible benefits, an employee share plan, and a defined contribution pension plan.
• A work environment focused on health and safety.

The ideal candidate:

• Preferred College Diploma specialized in a related technology from an accredited institution and minimum of five years of relevant experience.
• Knowledgeable with the Intel hardware platform and Windows Operating system.
• Capable of supporting the Engineering applications for which the branch is responsible.
• Good verbal, written, organizational, and presentation skills.
• Ability to investigate, assess, and resolve issues associated with hardware and software problems.
• Ability to effectively interface with staff, project management team, and internal clients.
• Demonstrate initiative and results-oriented performance.

Are you up for this challenge? Apply today and join our team to help engineer a Better Future for our Planet and its People.