Program Manager

Foilcon


Date: 2 weeks ago
City: Toronto, ON
Contract type: Contractor
HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name. Candidate is required to travel, and expenses are provided.

Description

  • Manage multiple concurrent projects to OPS I & IT Standards using combination of waterfall and agile methodologies.
  • Manage multiple projects and project resources through the project management life cycle while meeting Health Service Cluster gating and architecture checkpoint requirements.
  • Adhere to OPS I&IT standards and best practices for project management to facilitate control of system quality; adhere to standard methodology and the control of the use of I&IT resources.
  • Develop project plans, work packages, obtain approvals.
  • Develop and execute project charters, integrated project plans, schedules, and communication plans, including obtaining approvals
  • Maintains the project plan, the communication Plan (communications within the team and between the team and external entities), and the master project Schedule.
  • Create and manage the assigned work package within the overall project plan, including all components, documents, and report
  • Report to, manage expectations of senior executives and other stakeholders.
  • Participate in steering committee and stakeholder forums as required.
  • Provide project, and/or portfolio reporting to multi-stakeholders at senior executive levels.
  • Manage stakeholders' interests and expectations throughout the life cycle of the project.
  • Issue and Risk Management and Mitigation.
  • Proactively identify risks and issues pertaining to the assigned work package, report them to the overall Project Champions and the Portfolio Team. Identify and mitigate strategies and responses to the issues and risks.
  • Develop and maintain product backlogs.
  • Collaborates and communicates with stakeholders, developers, technical team members and designers
  • Vendor Management - Work with vendors to successfully negotiate and deliver mutually beneficial multi-year contracts for ongoing warranty, maintenance, and support of the technology such as the Computer Aided Dispatch application
  • Ensure the development and delivery of business cases where applicable (ie management board submissions) to seek approval for long term support & maintenance contracts with Ministry vendors.
  • Work with Ministry (or assigned) Legal and Procurement entities within the OPS to ensure Ministry processes are adhered to, and Ministry interests are incorporated while establishing the contract.
  • Coordinate project plans with Public Safety Operations.
  • Ensure project implementation plans have no adverse impact to public safety operations.
  • Financial management of project - Ensure a high level of fiscal control and accountability for project budget. Forecast changes to the budget and communicates planned vs. actual budget as the project progresses
  • Provide highly specialized senior technical knowledge and coordination for IT Facility projects including the development and implementation of facilities technology infrastructure at ambulance communications sites, ensuring that they meet availability requirements through proper capacity planning, planned infrastructure growth, development of processes and procedures, and life cycle management of infrastructure equipment such as power requirement for the technology meets compliance standard
  • Provide highly specialized senior technical expertise in the development of IT facilities systems and processes including assess & document current stakes, and preparing remediation plan and technology impacts for the following at ambulance dispatch sites:
  • Power
  • HVAC
  • Cabling and Patch Panel (Patching and Tracing)
  • Racks and rack diagram
  • Dispatch consoles/ workstations
  • Develop estimates of costs and resources required; determine schedules; provide status reports; and exercise remediation control.
  • Conduct research for products that meet specific client business needs.
  • Provide highly specialized senior technical expertise in complex technology facility related analysis and design, including adherence to any safety standards.
  • Create and update Server/Equipment room drawings include rack and technical configurations

Skills

Experience and Skill Set Requirements

Project Management: 40%

  • 10+ years of experience with Project Management
  • Demonstrated experience in Project Management methodologies, producing documentation, collaterals, and artefacts
  • Demonstrated IT project management experience managing all phases (concept, definition, planning, implementation, and closeout) of large scale, complex IT projects.
  • Effectively manages large project budgets and ensures a high level of fiscal control and accountability including estimates, forecasts, and reconciliation/confirmation of actuals.
  • Demonstrated experience with Enterprise Content Management
  • Demonstrated experience gathering and developing requirements for project charters, and integrated project plans
  • Demonstrated experience identifying and evaluating specific issues or risks, providing options analysis, and recommending action plans to mitigate the risks
  • Demonstrated experience with project management tools: MS Project, Clarity/Planview or equivalents for standard status reporting

Technical and experience: 40%

  • 10+ years experience in the following fields of facilities management, design and implementation:
  • Datacenter Power design including UPS/Generator and building power systems
  • Datacenter HVAC
  • Datacenter Cabling and Patch Panel (Patching and Tracing)
  • Datacenter Racks and rack diagram
  • Datacenter Fire suppression systems
  • Datacenter network builds
  • Datacenter security implementations
  • Emergency/Critical service Dispatch consoles/ workstations
  • Facilities costing analysis and vendor management

Analytics and communications: 20%

  • Demonstrated experience working with a large project team
  • Demonstrated experience preparing and distributing project updates, progress reports to project stakeholder while managing expectations pertaining to scope and timeline constraints
  • Demonstrated experience identifying and acquiring a mix of skilled technical resources necessary to complete project assignments/deliverables, including clarifying roles and responsibilities
  • Demonstrated experience communicating across many functional areas to actively engage project stakeholders and manage client expectations with diverse interests, technical and non- technical backgrounds using the appropriate level of political acuity and messaging for the audience.
  • Written communication skills to prepare authoritative recommendations, proposals and reports, such as Briefing Notes and executive presentations
  • A team player with a track record for meeting deadlines
  • Strong discipline in resolving resourcing and inter-personal conflicts, ensures knowledge is shared among team members to achieve project objectives Demonstrated experience leading presentations for senior management, stakeholders, and teams
  • Demonstrated experience to act independently and make decisions that achieve optimal results with minimal supervision

Must Haves

10+ years experience in the following fields of facilities management, design and implementation:

  • Datacenter Power design including UPS/Generator and building power systems
  • Datacenter HVAC
  • Datacenter Cabling and Patch Panel (Patching and Tracing)
  • Datacenter Racks and rack diagram
  • Datacenter Fire suppression systems
  • Datacenter network builds
  • Datacenter security implementations
  • Emergency/Critical service Dispatch consoles/ workstations
  • Facilities costing analysis and vendor management

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