Information Assistant

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Registrar and Information Services is the first point of contact for students both current and future. If a student has a question, they reach out to our unit. We are here to assist students with navigating the University.

About the Role

As the first point of contact at Student Services, you handle diverse inquiries about SFU's educational programs, student records, administrative deadlines, financial assistance, government programs, and university policies. Additionally, you issue official documentation like transcripts, confirmation letters, and process payments for tuition and services. As part of the role, you will also produce photo identity cards and maintain the card production equipment.