Home Modification Consultant

Our people have different ways of working and lifestyles. We’re committed to a mix of working in the office, in the field and from home. You have some flexibility in terms of where and how work gets done to help you balance your personal life and career goals.

About The Workplace Safety And Insurance Board (WSIB)

We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca .

At The WSIB, You’ll Have The Opportunity To

• explore many career paths and follow your passion
• continuously learn and grow professionally
• be recognized for the great work you do
• participate in programs that support your health and wellbeing
  
  

You’ll also receive a competitive salary, along with a comprehensive benefit package and defined benefit pension plan.

Salary Grade: 212 From: $86,051.06

Job Summary

Responsible for the coordination and facilitation of home/workplace modifications for workers whose level of function is limited by the severity of their injuries/illnesses.

This includes developing a scope of work while addressing issues in a prompt and collaborative manner, eliminating or reducing barriers within the environment, promoting safety and independent living, and improving quality of life having regard for legislative changes and by-laws impacting construction and principles of barrier free design.

Major Duties & Responsibilities

• Evaluate and assess the need for home, and/or workplace modifications and assistive devices by:
• Conducting site assessments in order to assess the worker's environment and identify barriers toward optimal worker-environment fit/person-environment interaction using a holistic approach with consideration for current and future needs and accommodation of the worker and his/her family;
• Identifying, gathering, and analyzing information quickly yet in a compassionate way recognizing the impact of an injury on the worker and his/her family.
• Develop a scope of work in partnership with the worker and family supports, health care providers, and preferred suppliers having regard for contractual obligations, processes and service agreements to manage the home modification process by:
• Advising and counseling on special needs, accommodations, adaptations, alternatives, and services that will be beneficial in maximizing function, mitigating effects of impairment, promoting optimal quality of life, independent living and safety;
• Maintaining contact, providing direction, identifying components that must be present in the project schedule, establishing a common understanding between all stakeholders, and collaborating with the preferred supplier to guide the execution of the project;
• Monitoring modification projects to completion and inspecting completed work to ensure any deficiencies or problems are corrected/resolved and to ensure the modifications meet the worker's needs based on physical and functional tolerances/abilities;
• Negotiate and facilitate the scope of home modifications with the worker and his/her family by:
• Developing and articulating options to develop consensus on the scope of work that is consistent with WSIB practices, policies and guidelines, and also addresses worker preferences;
• Reviewing, interpreting and communicating technical construction issues to the stakeholders;
• Addressing ambiguities that arise and ensuring decisions are cost effective, necessary, and sufficient to accommodate the worker and family in their environment; identifying any areas of dispute and developing options for resolution or, if required, referring to Appeals;
• Rendering decisions in accordance with Board policy on the scope and type of home modification based on the home assessment, known medical impairments, home inspections, and engineering or architect reports; authorizing payment of expenses for home modification related expenses;
• Developing rapport with client in order to manage expectations and demands.
• Develop proposals for home modifications based on the outcome of the tender process for projects by:
• Reviewing tender results, cost estimates, and agreed upon options made with worker, family, and preferred supplier ensuring accuracy and compliance with agreements;
• Determining the optimal and most cost effective solution including, where appropriate, funds in lieu of modifications;
• Developing a comprehensive proposal with a rationale to support the recommendation for approval; communicating all decisions to applicable parties verbally and in writing explaining rationale for decisions and application of policies and practice guidelines.
• Provide guidance/consultation and education to WSIB management and staff as it relates to home and/or workplace modification and processes following client referral from Service Delivery Team. This may include:
• General repairs, grab bars, temporary ramps, toilets, handrails, temporary access into homes or any other home modification related equipment or premises renovations;
• Review of all elevating device repair quotes and provide authorization, if appropriate.
• Perform other related duties as required or assigned.
  
  

Job Requirements

Education

• University completion at undergraduate level with a specialty focus in Nursing, Occupational Therapy, Social Work, Social Science, Kinesiology or Health Science. Valid Ontario G class driver's license.
  
  

Experience

• Three years prior experience in applying home and/or workplace modifications including knowledge of assistive devices and building code.
  
  

Our commitment to equity, diversity and inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.

We value and celebrate diversity and are committed to creating inclusive experiences for both our employees and prospective employees. We invite all interested individuals to apply. If you require accommodations in order to apply to this position please contact [email protected] . If you are invited to participate in the interview or assessment process, you can advise our Recruiter of your accommodation needs at that time.

Please visit our EDI Vision to learn more about what actions WSIB are taking to advance our commitment to equity, diversity and inclusion and to support all employees participating and contributing to their full potential

Disclosing conflicts of interest

As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at [email protected] .

Privacy information

We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at [email protected] . The Privacy Office cannot provide information about the status of your application.

As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.

To apply for this position, please submit your application by the closing date.