Salesforce Technical Architect

Location: Halifax, NS (Hybrid/Remote) or Remote within Canada

CloudKettle is seeking a Salesforce Technical Architect to work with our clients; understanding their business needs and translating them into technical solutions.

In this role, the Employee will be responsible for leading the architecture, implementation, configuration, customization, and maintenance of Salesforce applications and solutions for CloudKettle and CloudKettle clients, as well as other duties as required, including mentoring team members, documentation, deployment best practices and testing.

Why Join Us

At CloudKettle you’ll work on high-impact projects for some of the biggest names in tech, finance, and beyond. Our culture is collaborative and modern, and we’re committed to helping you grow.

Competitive salary, training and health coverage are all great. But it’s the “extras” that really make our employees feel appreciated.

Here’s What Sets Us Apart

• Flexibility: Most of our team works remotely, and our culture and policies are designed to support work-life balance, no matter where you are.
• Professional Growth: Share your expertise on our blog or create videos, we’ll help you build your professional profile.
• Work-Life Balance: Personal days are available and we encourage downtime to recharge.
• Peer Recognition: Celebrate wins with peer-nominated awards and performance bonuses.
• Diversity and Inclusion: We’re proud to be a gender-balanced workplace with a near 50/50 split of male and female-identifying employees.
• Giving Back: As a Pledge 1% company, we dedicate time and resources to making a positive impact.
• For Halifax-based team members, enjoy these extras:
• A stunning downtown office with breathtaking views—even on foggy days.
• All the coffee, tea, Bubbly water (we’re serious about this), and Cliff bars you can handle.
• A meditation/religious room for quiet moments.
  
  

What You’ll Do

• Leverage your knowledge of complex Salesforce ecosystems in order to deliver both declarative and non-declarative custom solutions.
• Be the technical lead on CloudKettle’s most complex client engagements
• Collaborate with Admins, Developers and Leadership to deliver the most efficient and scalable solutions to complex problems.
• Design the data model, user interface, business logic and security for custom applications within Salesforce.
• Lead the building of solutions on the Salesforce platform, including development in Lightning, Apex, Web Services and API’s.
• Aid with requirements gathering, testing, deployment and documentation of solutions.
• Work with teams to help create and review estimates for technical solutions and software development.
• Own the technical standards for the development and integration of the Salesforce solutions, including UI/UX.
• Lead audit and security checks of client instances.
• Design and develop automated solutions that will help make CloudKettle’s practice more scalable and improve the quality of our deliverables.
• Enforce coding best practices, design patterns etc.
• Provide day-to-day end-user support and assisting clients with proactive best practices to enhance and increase their knowledge of Salesforce Sales, Service and Community clouds.
• Participate in client meetings to communicate status and provide best practice recommendations.
• Continually seek ways to improve the process of delivering Salesforce Solutions.
• Other duties as required
  
  

What You Bring

Required

• Ability to work in Canada: You’re a Canadian citizen, a Permanent Resident of Canada, or hold a work permit.
• 10 or more years of hands-on experience with Salesforce Sales/Service cloud.
• Have both Salesforce Application Architect and System Architect certifications
• Deep experience within the Telecommunications Industry
• Experience in requirements gathering, design, development, testing and documentation of Salesforce solutions for clients.
• Significant experience in executing data migration from legacy systems into Salesforce
• Experience in building automation using Flows.
• Experience in creating Apex classes, Triggers and using APIs.
• Expert level knowledge of the Salesforce object model in conjunction with SOQL and SOSL.
• A history of successful building web-based user interfaces, along with a deep understanding of HTML, CSS, and JavaScript.
• Development experience with Lightning Components
• Strong attention to detail and excellent communication skills.
• Demonstrated analytical and problem-solving skills.
• Strong Organization: You’re on top of deadlines and know how to prioritize competing demands.
• Stakeholder Management: You’ve managed relationships with all kinds of people, including clients, vendors, and executives.
• Adaptability: You thrive in dynamic environments and aren’t thrown off by change.
• Client Focus: You’re committed to delivering an amazing client experience and building long-term relationships.
• Growth Mindset: You’re always looking to learn and stay up-to-date with industry trends
  
  

Preferred

• Proficiency in French is a bonus as we expand our French-speaking client base.
• PD2 and/or JavaScript Developer 1 are an asset.
• Experience working with MuleSoft is an asset.
• Experience integrating Salesforce with 3rd party applications such as ERPs is an asset.
• Experience working with AngularJS and/or jQuery is a plus.
• Experience working with Google Cloud Platform (GCP) is an asset.
• Experience deploying applications to the Salesforce AppExchange is an asset.
  
  

Benefits

• Competitive salary
• The opportunity to work at a fast-scaling organization servicing some of the largest and most exciting companies in the world
• A flat and modern work culture
• Flexible work environment
• Participation in a Salesforce certification-based employee bonus program
• Medical and dental benefits
• A flat and modern work culture
• 10 personal days to use for mental health, sickness and family emergencies
• 3 weeks vacation
• Subsidized career training, including coverage of certification tests
• We value giving back to our community - you get 20 hours of your workday over the year to spend doing volunteer work for an organization you chose.