Financial Coordinator

Human Services – Peel Housing Corporation

CUPE Local 966

Status: 1 Temporary Full Time - Up to 12 Months

Salary Range: $74,170-$88,535 per annum ($40.75/hr - $48.65/hr)

Work Mode: Hybrid * see below for more details about this work mode.

Location: 7120 Hurontario Street, Mississauga

Hours of Work:  35 hours per week

• Join our diverse team and be part of our vision. Think big. Channel your creativity. Make a difference. At Peel Region, we can create lasting impact, together.**
  
  

Who we are: Peel Housing Corporation provides safe, well maintained living environments for tenants in Peel Living and Region of Peel owned properties including: 71 residential properties, two transitional housing residences and three emergency shelters. These services contribute to a positive experience for residents and enhance neighbourhoods where the buildings are located.

As the Financial Coordinator, you will ensure that all monies are managed and deposited accurately to client accounts. In this role you will review, calculate, and input charges resulting from household income changes for clients who are in receipt of subsidy; as well as, provide customer service to the public and staff by responding to daily inquiries.

You will support the tenant income verification process by determining the amount of rent resulting from information submitted through the annual re-documentation process and the regular household income changes.

Role

What you will do in this role:

• Review and update client financial information submitted by program leads
• Prepare standard and ad hoc correspondence to clients regarding complex adjustments as per policies and procedures
• Update and maintain client account information in the appropriate client management systems, including client move-ins, move-outs, transfers, parking additions/changes and all relevant financial information changes
• Create, update and maintain pre-authorized payment accounts
• Receive and deposit payments to client accounts
• Verify all payments against receipt log ensuring that payments are properly applied against charges and determine the application of ad hoc payments
• Apply open credits through the review of an open credit report and upon direction from programs to ensure the accuracy of legal notices sent to clients
• Ensure that payments are properly applied against charges and determining the application of ad hoc payments through the review of past and present data
• Develop and maintain relationships with internal client service groups
• Support changes to client financial information as directed by client service groups
• Respond to routine and non-routine requests for information from clients
• Research and analyze complex accounts receivable questions
• Apply payments as requested by the Rent Collection Coordinators
• Input invoice charges into the client management system
• Adjust the client account for insufficient funds and create the resulting administration fee
• Other related duties as required
  
  

What The Role Requires

• Completion of a post-secondary program and one (1) year experience in an accounts receivable or payable is preferred
• At least 3 years of job related experience in Human Services
• Extensive knowledge of the Social Housing Reform Act
• Working knowledge of the Residential Tenancy Act
• Working knowledge of the Day Nurseries Act
• Sound knowledge of computer applications such as, MSOffice, Lotus Notes, Timberline, OCCMS, CSPay.
• Time management, organizational skills to prioritize a variety of different projects within time constraints and deadlines
  
  

Skills/Abilities

• Demonstrated knowledge of investigative and problem solving skills.
• Research and analytical skills to gather and analyze data (past and/or present)
• Mathematical skills to ensure accuracy of past and future adjustments
• Interpersonal skills (oral and written) to communicate with a variety of audiences including staff and external clients in order to exchange and provide information as necessary
• Ability to adapt to technology changes (software/computer programs, policy changes)
• Interpersonal skills for effective liaison with other staff, division, departments and community agencies in a sensitive and effective manner
• Ability to work independently and meet deadlines
• Proven ability to work well in a team environment
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  
  

Perks @ Peel and why you will love working for us:

• % in lieu of benefits
• Voluntary enrolment into OMERS pension plan (where applicable)
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement (where applicable) and learning and development resources
• Preference will be given to qualified applicants who are currently in the bargaining unit.***
  
  

This position is a bargaining unit position represented by CUPE Local 966. Continuous employment is not guaranteed and may be subject to layoffs as outlined in the Collective Agreement Article 15.

Assessment: There will be an Assessment to be completed as part of the recruitment process. All communication will be sent to the email address attached to your application submission.

Work Mode & Job Location: In this role, you'll enjoy the flexibility of a hybrid work arrangement. This means you'll have the ability to work off-site and on-site as needed, depending on operational needs at the 7120 Hurontario St., Mississauga, ON worksite. The frequency of on-site work may vary from week to week, depending on operational demands, which can evolve over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If this opportunity matches your qualifications and experience, please apply on-line.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and s ince 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact [email protected]

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.