Locum Officer

Are you looking to grow your career? Look no further than HEABC, the Health Employers Association of British Columbia. We contribute to the growth and sustainability of the BC health care system.

We are proud to offer:

• In office or hybrid work environment – flexibility that suits your needs.
• Competitive salary.
• Four weeks of vacation, earned in your first year of employment & 13 statutory holidays.
• Comprehensive health & dental benefits, with immediate coverage upon starting.
• Pension Plan - BC’s Municipal Pension Plan is one of the largest pension plans in Canada and provides secure retirement income to plan members.
• Training and development opportunities – HEABC supports your continuing education & growth.
• A work environment which values work-life balance, respect, recognition, teamwork, and inclusivity.
• The opportunity to make a positive contribution to the BC health care system through your work.

HEABC leads and supports the strategic planning related to human resources and labour relations on behalf of British Columbia’s publicly funded health employers. HEABC is responsible for negotiating provincial agreements for 138,000 unionized health care employees including nurses, physician residents, ambulance paramedics, health science professionals, and more. Join our highly talented team in a culture of learning, innovation, and visionary thinking.

HEABC’s Human Resources, Strategies & Services (HRSS) department is responsible for the administration of a number of Health Human Resource initiatives across the province, including the Locums for Rural BC program (LRBC). LRBC supports and assists physicians and specialists practicing in BC’s most rural communities to find practice coverage while they take periods of leave from their practices for continuing medical education (CME), and vacation needs.

The successful candidate may be permitted to work in a hybrid model (combination of in-office and flexible work location, following a mandatory 30-day in-office training period) and will live within commuting distance of our Vancouver office.

For more information, visit www.heabc.bc.ca and www.locumsruralbc.ca..

OPPORTUNITY:

Reporting to the Program Manager, Locums for Rural BC Program (LRBC), the Locum Officer is the first point of contact and responds to requests from host physicians and the Ministry of Health to match qualified locums to provide temporary locum relief in accordance with the parameters of the LRBC Programs.

Responsibilities:

• Provides expert-level customer service and support to host physicians by supporting them with requests for locum assistance.
• Provides expert-level customer service and support to physicians wishing to provide locum relief with their application for placements process.
• Provides a concierge travel service to locum physicians’ which includes advice, assistance and travel bookings.
• Updates and maintains relevant LRBC databases daily.
• Receives, reconciles, and processes financial claim submissions by locum physicians.

Required Experience:

• Experience consistently delivering exceptional client/customer service, and communicating in a professional, friendly, and articulate manner.
• A high degree of accuracy and attention for detail with the ability to approach work with discretion, confidentiality, patience and tact.
• Ability to expertly manage demanding workloads and meet deadlines as required.
• Team focused, supportive, and foster a positive work environment.
• Excellent English-language communication and interpersonal skills.

Required Knowledge:

• Successful completion of 2 year post secondary education related to hospitality or business.
• Three years of recent experience in a similar client/customer service or hospitality role, or a combination of education, training and experience.
• Intermediate to advanced knowledge of Word, Excel, Access, PowerPoint, and Outlook.

This position is well-suited to an individual interested in pursuing a career in an interesting segment of the public sector, and who values the opportunity to make a positive public contribution through their work.

Salary Range: $48,476 to $63,624

Typical Hiring Range: $48,476 to $60,594

In determining salary, HEABC considers many factors including the successful candidate’s skillset and experience as well as internal equity. The final salary offer will be at HEABC’s sole discretion and presented as part of a competitive total compensation package.

HOW TO APPLY:

If you’re looking for a fulfilling and challenging career within a dynamic organization, please submit a cover letter and resume outlining your experience at: https://healthemployersassociationofbc.bamboohr.com/jobs/

At HEABC, we are committed to promoting reconciliation with Indigenous Peoples, creating a diverse workforce, enhancing inclusion, and removing barriers to accessibility in the workplace. These commitments advance our work with our members and government to create the human resources and labour relations environment necessary to deliver high-quality health care.

HEABC welcomes all qualified candidates to apply and encourages applications from qualified candidates who identify as members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.

We wish to thank all applications for their interest and effort in applying; however, only those candidates selected for an interview will be contacted.