Intermediate Application Administrator

Job Summary

The Intermediate Application Administrator position is responsible for 2nd level support of all assigned applications. This position serves as a subject matter expert on content, processes, and procedures associated with enterprise applications using various programs such as IFS, Oracle HCM, EDI applications, in-house developed applications, or externally purchased applications used by all Linamar plants.

Responsibility

• Provide first tier support for existing IFS (Industrial and Financial System) ERP applications and other related in-house developed applications.
• Address and resolve issues and concerns of end-users related to IFS functionality and modular processes predominantly in Finance, with general knowledge of operations processes as an added asset.
• Perform application administration, including reviewing and validating against Global Security and Control Policies and Standards for granting and/or terminating User Access rights.
• Assist in the planning, design, development, and deployment of enhancements to existing applications.
• Liaise with Vendors and/or Service Providers to support issue resolution for application users and manage application modifications.
• Create and maintain effective system documentation; communicate changes and pertinent processes to affected parties/teams.
• Work with the IT team to increase first call resolutions and improve overall customer satisfaction.
• Coordinate and perform in-depth tests, including end-user reviews, for system modifications with the QA team.
• Assist in the orientation and training of end users for modified and new systems.
• Review and analyze existing systems for effectiveness and efficiency, developing strategies for improvement or further leveraging.
• Extract data from the system and prepare reports for end-users and management.

Academic/Educational Requirements

Post-Secondary Education in Computer Science, Finance, Accounting, Materials Management, Management Information Systems, or Business Administration.

Required Skills/Experience

• Minimum three years of related work experience.
• IFS App8 and IFS Cloud support experience is an asset.
• Good knowledge of data extraction and reporting tools such as SQL and Crystal Reports.
• Good knowledge of databases and database tools like Oracle, SQL Server Database Services, SQL Server Integration Services, SQL Server Analysis Services, and SQL Server Reporting Services.
• Good knowledge of network and PC operating systems, protocols, and standards.
• Able to communicate at both technical and non-technical levels depending on the audience.
• Ability to work as a team member and coordinate efforts with programmers, other administrators, and developers.
• Critical thinking, analysis, and problem-solving skills.
• Thorough, diligent, and resourceful.
• Strong verbal and written communication skills are essential.
• Able to problem solve and troubleshoot in a fast-paced, demanding environment.
• Flexible, adaptable, and possesses a proactive and positive disposition.

What Linamar Has to Offer

• Competitive Compensation
• Employee Benefits package includes Drug, Dental & Vision etc.
• Opportunities for career advancement.
• Sustainability Counsel
• Community-based outreach supporting local and global initiatives and charities.
• Discounts for local vendors and events, including auto supplier discounts.

About Us

Linamar Corporation is a Canadian-founded global manufacturer, renowned for advanced engineering and innovative product development across diverse industries and markets. Our journey started in 1966 under visionary leadership, and we remain committed to cultivating a culture of innovation and collaboration.

With access to state-of-the-art tools and resources, you'll have the opportunity to make a meaningful impact alongside driven and passionate professionals. Join us and be part of a company where innovation, collaboration, and growth are at the heart of everything we do.

Linamar is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Linamar will attempt to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request.