Human Resources Business Partner

Purpose of role

Reporting to the Senior Manager, Human Resources, the Human Resources Business Partner (HRBP) provides strategic advice to business leaders, managers, and employees on all human resources related matters such as employee relations, rewards and recognition, talent management, change management, organization design, and team effectiveness. They will manage a team to deliver business objectives to their client group while providing engaging leadership and development. The HRBP will also leverage their understanding of the business to translate these needs into innovative and creative HR solutions. This role supports a dedicated client group (Insurance Operations and Information Technology Client organizations) and requires a pro-active approach to delivering service, building relationships, and solving challenges in a fast-paced, high-volume environment.

Key Responsibilities

• Provide strategic advice and counsel to leaders on HR initiatives that drive Foresters Financial business strategy and align with our purpose
• Be a trusted advisor by understanding the priorities and operating environment to develop and implement an HR and Talent plan grounded in business strategy
• Use a data driven approach to identify themes and/or trends, and recommend solutions that address business needs
• Partner with the business to effectively lead through change with a focus on employee experience
• Provide coaching and leadership to business leaders and managers through various HR practices to grow capability in our people managers
• Plan, manage, and implement projects that develop talent and organization capabilities and enhance Foresters Financial’s reputation and position in the market
• In partnership with the Learning and Talent team, ensure employee development needs are identified and acted upon through developmental assignments or appropriate learning intervention. Embed and promote the total rewards philosophy and approach and drive integrated approach to a positive employee experience
• Assist business leaders to identify creative solutions to proactively create a positive workplace environment
• Manage workplace issues and conflicts, including human rights and harassment, performance management, accommodations, reorganizations, terminations, absenteeism, disability leavers, and workplace investigations
• Collaborate with Centres of Excellence within HR and other business partners on the development and execution of HR programs such as Talent Management, Learning & Development and Performance Management
• Lead, coach, encourage team members to help them develop and realize their full potential

Key Qualifications

• Bachelor's degree in Human Resource Management, Business Administration, Commerce, or Psychology or equivalent work experience
• CHRP or CHRL certification is an asset
• Minimum 8 plus years of HR Business Partner experience
• Strong experience and expertise in Talent Management and Employee Relations is required
• Solid knowledge of evolving best practices in the field of HR and commitment to ongoing progressional development
• Advanced working knowledge of relevant Canadian legislation and familiarity with U.S. legislation
• Strategic and innovative thinker with the ability to prioritize and operationalize practical solutions and activities and meet deadlines in fast-paced, high volume, and changing environment
• Strong communication skills (written and verbal) and interpersonal skills. Ability to deal effectively with all levels of the organization
• Proven ability to build trust and cultivate effective working relationships with colleagues, stakeholders and service providers at all levels
• Demonstrates a metrics and data-driven methodology to problem-solving. Strong analytical skills with ability to produce metrics reports and interpret data to support business decisions
• Excellent negotiation and conflict resolution skills including demonstrated ability to successfully deal with conflict
• Experience leading HR professionals, focusing on professional development and engagement while executing on business objectives