Vocational Rehabilitation Specialist

Vocational Rehab Specialist

The Vocational Rehabilitation Specialist, reporting to the Vocational Team Lead, National VR (CTL), will be working in a multi-disciplinary setting where you would perform assessment to identify vocational, psychosocial, physical and/or mental health barriers to return to work and potential rehabilitation services that may assist in safe and expedited return to work.

This is a hybrid role and will require you to come in-person 1-2 times per week

Take an inside look at what you’ll do each day

• Responsible for the proactive management of disability claims through an evaluation of medical and functional information and job duties
• Assess and evaluate treatment or service needs and potential on an ongoing basis through in-depth personal interviews, review of medical conditions and functional abilities.
• Understand the specifics of an employer’s wellbeing platform and the ability to speak comprehensively to an employee about their employers’ offerings and wellbeing supports.
• Provide proactive communication to clients to keep them apprised of claim status updates and claim progression ensuring service standards are met.
• Utilize available resources to assess diagnosis and treatment plans. Where appropriate liaise in a professional manner with insurance agencies, doctors, employees, management, lawyers…etc., ensuring that only allowable information is released to recognized recipients
• Implement return-to-work programs and negotiate with the employer.
• Evaluate health care coordination programs and rehabilitation programs to ensure they have positive effects.
• Assess the potential for accommodations and coordinate recommendations between the treatment provider, employee, and employer.
• Excellent ability to follow through on and monitor plans; being organized
• Commitment to ongoing and timely communication with all stakeholders
  
  

Required Qualifications

What you need to be successful

• Undergraduate or Master’s degree in related discipline to providing client services to people with disabilities
• Familiarity with current methods of disability case management, vocational rehabilitation and return to work planning
• Experience in assessing complex client needs in specialized areas such as physical limitations, cognitive, social and emotional barriers
• You preferably have experience or training in one of the following areas: disability insurance, life and health insurance or human resources;
• Great communicator with authentic care and empathy touch
• Resilient and able to handle and overcome difficult and stressful situations
• Working towards or holding a relevant professional designations and/or certifications (i.e. Registered Rehabilitation Professional (RRP), or equivalent RCCS, RVP, Return to Work Disability Management (RTWDM)) and/or Certified Career Development Practitioner (CCDP) considered an asset
  
  

Preferred Qualifications

• Demonstrated ability to easily establish rapport with clients is a must.
• Candidates who are bilingual and can communicate (reading/writing/speaking) fluently in French and English will be asset.
• You have strong interpersonal skills and excellent listening skills.
• You have strong planning, organizational and multi-tasking skills and are able to work with different priorities and timelines.
• You are solution-oriented and known to be a decision-maker.
• You have excellent communication skills and an interest in customer service;
• Analytical and detail oriented, especially with complex claims and contracts
• Proactive and innovative
  
  

What CBI Health Offers You

Taking care of people is what we do best! That’s why it’s no surprise we offer outstanding benefits to help our team members fulfill their career goals. From training to career progression, you’ll gain everything you need to thrive in our fast-paced environment. And you’ll be encouraged to find a balance that fits your life so you can meet your personal goals as well.

Here's a look at our total rewards

• Continuous learning and skills development, including management opportunities
• Training and mentoring from a national network of experts
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Excellent administrative support, so you can focus on your patients
• Flexible hours, which allow work-life balance and focus on quality of life
  
  

About Us

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.