Retail Brand Manager

Job Description

The Retail Brand Manager is responsible for operations of assigned retail locations, ensuring efficient operations of their stores in line with Aramark?s policies, procedures, and client contract. The Manager coordinates the store?s guest services so that staff members and guests experience a positive impression of the facility.

Why work for us?

Work Life Balance

Employee meal discounts

Yearly paid Vacation plus paid STAT Holidays

Health & Dental Benefits

Employer matched pension program

Opportunity for Future Growth

Guaranteed full time hours

Recognition programs

Apply To This Job If You:

Demonstrate a passion for guest service and creating exceptional guest experiences

Pride yourself on building relationships with guests and your team

Have strong operational experience

Have a passion for coaching and mentoring and are comfortable delegating tasks

Enjoy leading a diverse team in a fast-paced environment

Are able to engage others and develop high performance within your team

Job Responsibilities

• Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget
• Ensure development and training of customer service programs and product knowledge
• Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements
• Address and resolve any customer issues
• Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores
• Lead periodic physical inventories as well as potential count discrepancies
• Maintain effective client and customer rapport for mutually helpful business relationships
• Coordinate Hiring, Layoffs, Terminations
• Coordinate with FSD to meet targets (Revenue, Food, Labour)
  
  

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires 2-4 years of experience or a combination of education and experience from which comparable knowledge and skills acquired
• Requires a bachelor's degree or equivalent experience in business or another related field
• Familiar with Microsoft Office and Point of Sales systems
• Ability to work a flexible schedule that includes some evenings and weekends
• Strong organizational skills
• Profit and loss (P&L) accountability and /or contract -managed service experience preferred
• Ability to demonstrate excellent customer service using Aramark's standard service mode
• Excel at task delegation and work planning
• Able to organize, compose, and review daily financial reports
• Manage operational standards and team members
• Experience in Scheduling, Staff Positioning, & Conflict Resolution
• Customer service background preferred
• Previous experience in Quick Service, Clearview an asset (TIMS applications/ systems)
• Friendly, positive and outgoing
  
  

Education

Associates preferred

Bachelors preferred

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.