Warehouse Office Specialist

Rochester Midland Canada Corporation is looking for a Warehouse Office Specialist for one of their divisions RMC-NORKEM in the Mississauga area.

The Warehouse Office Specialist, under moderate supervision, provides administrative support to the warehouse activities with regards to shipping while adhering to all safety and warehouse standard operating procedures. This position must comply with Hazmat/DOT (or TDG for Canada) shipping regulations for packages and paperwork.

ESSENTIAL JOB FUNCTIONS

• Prepare orders for shipping and warehouse pulling, prepare bills of lading, contact carriers, and manage billing orders after shipping
• Ensure carriers have appropriate placards
• Prepare and facilitate international shipping
• Prepare intercompany truckload orders and appropriate paperwork
• Process damaged shipments and reshipments
• Handle all customer service relations with internal/external customers
• Update and maintain related records and files, to ensure compliance
• Monitor inbound/outbound shipping and schedule appointments for both
• Handle Return Material Authorizations (RMA’s)
• Facilitate return shipments, prepare paperwork and schedule pickups
• Report monthly metrics for company tracking
• Handle all pump off shipments if applicable (not in Canada)
• Perform such similar, comparable, or related duties, as required

EDUCATION/SPECIAL LICENSES OR CERTIFICATION:

• High School Diploma or Equivalent preferred

EXPERIENCE:

• One year warehouse/shipping experience in manufacturing environment preferred

SKILLS:

• Need to have a strong ability to read and comprehend English
• Manual dexterity
• Ability to multitask
• Knowledge of basic mathematics
• Ability to problem solve
• Basic computer skills

COMPETENCIES:

• Detail oriented
• Action oriented
• Critical thinking
• Product knowledge
• Technical skills
• Drive for results
• Effective communication (verbal & written)

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sit or stand for extended periods of time.
• Visual acuity necessary to read labels, tickets, electronic devices, etc.
• Proximity to chemicals, with potential exposure to chemicals and chemical odors
• Proximity to forklift traffic
• Occasional extra hours
• Required use of personal protective equipment

SAFETY RESPONSIBILITIES: Employee shall be familiar and comply with all safety policies and procedures of the company.