Director - Client Organization – Risk & Controls - MCA/RCSA Lead

Description

The Client organization was established to drive enterprise-wide approaches to client coverage, identifying and filling in gaps or reducing duplication to ensure consistency throughout the firm. Additionally, it plays a leading role coordinating the allocation of capital and other financial, technology and human resources towards the client segments with the best returns potential.

About the Role

This role reports into Client Organization– Head of MCA, Risk Assessment, Control Design and will manage several critical control-related processes as well as support projects to build or enhance the businesses control framework. This will primarily include execution of MCA/RCSA BAU and Consent Order transformation requirements.

Key Responsibilities

• Ensure complete adoption of the MCA within businesses and functions as required by MCA/RCSA Standards
• Ensure complete scope of operations for MCA/RCSA and timely / quality completion of MCA activities by process and control owners, including oversight of timeliness, accuracy, and completeness
• Oversee quality, completeness, and accuracy of the implementation of the Control Framework
• Produce and assess MCA quality metrics and Share report results across businesses and functions, prior to aggregation from Central Controls team, to ensure standardization
• Embed a strong risk assessment and governance approach around delivery of new and existing products, services and activities as well as significant organizational, product, systems and process changes
• Lead MCA transformation work as required by the Global Consent Order remediation program, including governance and reporting
• Embed a strong risk assessment and governance approach around of MCA BAU and CO transformation
• Lead and motivate a diverse team of risk and control professionals based in multiple locations globally.
• Be a trusted advisor and central point of contact across MCA for senior stakeholders within and outside of Client Organization.
• Drive communication and solutioning through Risk Forums at various levels of executive management
• Establish effective governance for direct and indirect initiatives contributing to the remediation of identified risks

Qualifications and skills required:

• 15+ years of relevant work experience in Financial Services in Business Risk, Operational Risk, Compliance, and/or governance and control
• Excellent analytical skills when it comes to problem-solving including the ability to identify and address root causes through feasible and effective corrective actions.
• Ability to ‘connect the dots’ by identifying issue inter-dependencies and how their impact in addressing root causes and underlying risks holistically.
• Experience in working with the various risk and control systems and reporting requirements.
• Strong communication skills with the ability to articulate complex problems and solutions through concise and clear messaging. Professional ability and presence to interact with seniors across all lines of defense.
• Self-motivated, highly adaptive, detail oriented, and demonstrated ability to work in a dynamic, fast-paced environment while still maintaining attention to detail and accuracy.
• Strong willingness to learn and grow with a demonstrated passion for excellence and contributing to high performing teams.
• Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level.
• Proven experience in Risk Management, including monitoring and identification of risks within relevant department and enterprise organization
• Excellent presentation skills’ ability to present findings and adjust accordingly to appropriate audience
• Excellent written and verbal communication
• A proactive and “no surprises” approach in communicating issues
• Range of experience demonstrating flexibility in skillset and approach
• Has the ability to operate with a limited level of direct supervision
• Undergraduate degree required

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.