Account Development Manager

The Opportunity:
We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.

The Role:
The Account Development Manager (APS) is responsible for setting up / Installing OEM Maintenance Pricing Guides and On-Line Appointment Scheduling, working with accounts.

Job Responsibilities:

• Working with OEM Dealers – Installing and maintaining Maintenance Pricing Guide and On-Line Appointment Scheduling
• Oversee assigned territory accounts (Not responsible for Sales)
• Complete installs as assigned
• Set-up Maintenance Pricing Guide (EMG)
• Set-up On-Line Appointment Scheduling (OAS)
• Conduct demos as needed
• Maintain current accounts, training, price adjustments, new logins
• Responsible for monitoring / correcting low usage dealers
• Review and investigate all Apache notices related to accounts and customers
• Work with OEM Venders / Contractors, Example – Helm
• Other work as deemed necessary

Qualifications:

• Post-secondary education, degree, / diploma or several years of dealership experience
• Previous experience in a Customer Service, Account Management or Business Development role would be an asset.
• Previous experience in the Automotive Industry as Service Manager, Service Advisor or Partsman, knowledge and use of DMS products especially PBS V10 is an excellent asset
• Strong technical aptitude
• Strong Knowledge of Microsoft Office Suite

What we offer:

• Internal promotion and growth opportunities
• An education department dedicated to helping you with professional and personal development
• Access to an onsite gym at some locations and/or corporate membership to Goodlife
• Free parking
• Staff events
• Competitive base salary
• Great referral bonus
• Staff discounts with GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.