Case Manager, Occupational Claims

People Corporation


Date: 3 days ago
City: Vaughan, ON
Contract type: Full time
Job Description

We are seeking a Case Manager, Occupational Claims to join our BPA team in Vaughan.

Benefit Plan Administrators is looking for individuals with a desire to make a difference and are ready to take on the challenge! If you are an experienced Disability Management professional or have a keen interest in health, wellness, and disability management plus enjoy working in a team environment, we encourage you to apply.

Please note that the office location is currently Toronto (1263 Wilson Ave.); however, the office will be relocating to Vaughan (Langstaff Rd. & Highway 50) in the coming months.

This position is an in-office position with occasional travel throughout Ontario. Hours: flexible with rotational Wednesday, 12pm – 8pm every two months.

The Case Manager Occupational Claims will:

  • Perform intake case assessments to understand the nature of the condition and impairments of the client following a workplace accident or condition
  • Perform regular follow-ups with the client, treatment providers, and the Workplace Safety & Insurance board to monitor function and recovery
  • Provide recommendations, support, and guidance to the client during work absence
  • Participate in return-to-work meetings to ensure suitability of return-to-work plans
  • Identify any barriers impacting recovery or return to work and coordinate appropriate services
  • Collect appropriate documentation for the assessment and management of the claim
  • Manage case until return to work or claim resolution


To be successful as a Case Manager Occupational Claims with BPA, you will need :

  • Bachelor’s degree or diploma in a health-related field or disability management
  • Experience in disability case management
  • Experience in return-to-work planning and facilitation
  • Understanding of WSIB Policy, Workers' Compensation Act, Duty to Accommodate, and Human Rights Legislation
  • Understanding of medical and mental health conditions and treatments
  • Strong assessment and decision-making skills
  • Excellent written and verbal communication skills
  • Strong customer service focus
  • Highly organized with strong attention to detail
  • Ability to prioritize and multi-task in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Demonstrate ability to respond effectively to challenging and time-sensitive situations
  • Ability to maintain a high degree of confidentiality in handling confidential medical information
  • Ability to effectively manage and resolve conflict
  • Computer literacy – MS Word, Excel, Outlook, etc.
  • Fluency in Portuguese, Spanish, and/or Italian is an asset
  • Valid G-class driver’s license with access to a reliable personal vehicle


What's in it for you:

  • Learn by working alongside our experts
  • Extended health care and dental benefits
  • A retirement savings plan with company contributions
  • A suite of Health & Wellness offerings
  • Mental Health programs and support for you and your family
  • Assistance for the completion of industry designations
  • Competitive compensation


At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

About BPA:

BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected]

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