Health & Wellness Coach

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join Our Team

At TELUS Health, we transform lives through our comprehensive health solutions. As a key member of our team, you will guide individuals on their wellness journey, providing them with the tools and support needed to achieve their goals. Combining supportive behavior change techniques and medical expertise, you will help clients accomplish what they once thought impossible. Join us at TELUS Health to make a real difference, drive lasting transformation, and witness the remarkable progress of those you support.

Registered Nurse/ Health & Wellness Coach

Location: Remote, Canada

Job Function: Clinical / Health

Status: Contractor

The Impact You'll Make And What We'll Accomplish Together

As a Health & Wellness Coach at TELUS Health, you will provide telephonic health coaching to clients utilizing their Employee Assistance Plan (EAP), promoting lifelong, sustainable wellness. Our holistic program offers support in areas such as weight management, fitness, nutrition, tobacco and nicotine cessation, diabetes prevention, sleep management, stress management, and other common health and wellness topics. Together, we will inspire and guide individuals to healthier, more fulfilling lives.

Here's How

• Provide personalized telephonic health coaching using evidence-based strategies to empower & facilitate behavior and lifestyle changes.
• Conduct assessments to determine clients' baseline wellness levels.
• Understand clients' wellness goals and elicit motivation to achieve them.
• Collaborate with clients to develop individualized wellness plans.
• Continuously assess clients' progress, barriers, and motivation.
• Manage personal caseload, ensuring timely completion of appointments and accurate documentation within the case management system.
• Participate in training sessions and monthly team meetings.
• Perform project work and administrative tasks as needed.
  
  
  

Qualifications

• Registered Nurse.
• 3+ years of experience in health and wellness coaching or a related field.
• Completion of an Accredited Health Coaching Program recognized by National Board for Health & Wellness Coaching or International Coach Federation.
• NBHWC or International Coach Federation (ICF) certification preferred.
• Demonstrated coaching skills, including active listening, appreciative inquiry, goal setting, and motivational interviewing.
• Strong organizational and time management skills, with the ability to work independently in a self-directed environment.
• Excellent communication skills for high-quality client service and effective collaboration with stakeholders.
• Knowledge of chronic and comorbid health conditions related to wellness and their impact on behavior change.
• Experience with tobacco and nicotine cessation.
• Bilingual in French considered an asset.
• Ability to work virtually with reliable high-speed internet, computer, phone, headset, and appropriate workspace, ensuring compliance with PIPEDA regulations.
• Ability to work 1-2 evenings per week.
  
  
  

Why Join TELUS Health

• Join a reputable, expanding clinical network and collaborate with diverse healthcare professionals.
• Convenient bi-monthly billing and payments, with compensation for client no-shows and cancellations.
• Flexible work arrangements, including remote work options and adaptable schedules.
• Access to clinical consult, supervision and career growth opportunities.
• Dedicated administrative and technical support for various non-clinical tasks and onboarding processes.
  
  
  

A Bit About Us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.