Infra Technology Specialist

We are seeking on Infra Technology Specialist who act as the go-to expert on domain-related queries, including DNS, SSL/TLS, and domain registrar platforms! The ideal candidate will proactively handle risks such as domain expiration, hijacking, or loss of critical domains and work closely with SecOps & Risks team to ensure domains align with legal, industry, and interpersonal policies

In This Role, You Will

• Ensure domain strategy aligns with the organization’s branding, marketing, and cybersecurity objectives.
• Act as an authority on domain-related queries, including DNS, SSL/TLS, and domain registrar platforms.
• Proactively handle risks such as domain expiration, hijacking, or loss of critical domains.
• Work closely with SecOps & Risks team to ensure domains align with legal, industry, and organizational policies.
  
  

What You’ll Need To Succeed (required Skills)

• Have a minimum of 5 years expertise in handling domains, working with external registrars on ensuring Domain compliance.
• Knowledge of how DNS works, including DNS records (A, AAAA, CNAME, MX, TXT, etc.), and the DNS resolution process.
• Good grasp of networking concepts such as IP addressing, subnetting, and routing.
• Experience with configuring and handling DNS servers, such as Bluecat, Microsoft DNS, Azure DNS and Google Cloud DNS.
• Ability to diagnose and resolve DNS-related issues, using tools like nslookup, dig, and Wireshark.
• Understanding of DNS security practices, including DNSSEC (DNS Security Extensions) and measures to prevent DNS attacks like cache poisoning and DDoS attacks.
• Proficiency in scripting languages (e.g., PowerShell, Python) to automate DNS management tasks.
• Knowledge of how DNS and DHCP (Dynamic Host Configuration Protocol) interact and how to configure them to work together.
• Ability to detail DNS configurations and changes and communicate effectively with team members and customers.
• Experience in domain registration and renewals on time to prevent expiration or lapses.
• Experience on Service Now, onboarding and offboarding assets in CMDB.
• Certificate management knowledge for internal and external domains.
  
  

What Will Help You Stand Out (preferred Skills)

• Good interpersonal skills and the ability to explain business on the legal requirements for DNS.
• Experience in co-ordinating with the registrars and assist in migrating Domains.
• Nice to have experience in crafting dashboards to display the project timelines to ensure timely completion.
• Knowledge on legal terms regarding domain ownership and handling any conflicts.
• Network related certifications.
• Knowledge on websites hosting.
  
  

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways! We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you an outstanding applicant and help us see how you'd be helpful to this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Working Arrangements

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a balanced work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client office in Brampton, Ontario.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.