Service Concierge

Description

Position at Performance Auto Group

Here we GROW Again!

Performance Auto Group is thrilled to announce a fantastic addition to our growing family Genesis Brampton! Located at 70 Coachworks Crescent in the new Mayfield Automall in North Brampton, boasting at almost 18,000 square feet, Genesis Brampton is the first standalone Genesis showroom in Ontario!

Genesis Brampton is looking for a Service Concierge to join their fantastic team!

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity: We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people in taking initiative
• Giving Back: We positively impact the communities in which we live, work and raise families
  
  

Here’s What You’ll Deliver

• Operate vehicles in a safe manner, obeying all laws of the road.
• Carefully inspect both guest and courtesy vehicles for any damage on pickup and return.
• Collect required information and make note of guest concerns on pick-up.
• Arrive on time for pick-ups and returns.
• Must be comfortable driving during busy hours on all major series highways.
• Greeting customers and keeping the drive-thru clean.
• Provide exceptional customer service that exemplifies our dealership.
• Tagging and parking service vehicles.
• Basic knowledge of washing vehicles.
• Deliver and pick up guest vehicles from various off site locations.
• Ensure that vehicles are transferred in a safe manner to the appropriate destination, including complete inspection of all vehicles prior to departure.
• Provide shuttle services to customers as required.
• Other duties as required by management.
  
  

What You Need To Succeed

• Must have a valid Ontario Driver's License and good driving record.
• High School Diploma or GED is required.
• Automotive experience is considered an asset.
• Ability to execute tasks with minimal supervision.
• Possess exceptional customer service skills.
• Work well under pressure in a fast-paced environment.
• Must be reliable and able to work productively with minimal supervision.
• Ability to read and comprehend instructions and information.
• Demonstrated ability to drive both standard and automatic transmission vehicles.
• Manual dexterity required.
• Strong organizational and time management skills.
• Ability to work flexible hours and work around a changing schedule.
• May be required to work on Saturday as per business needs.
  
  

What’s in it for you?

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!
  
  

***This compensation range will be based on knowledge and experience***

Job Type: Full Time - Permanent

Compensation: $20.00 Per Hour

Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.