Product Care Specialist

TELUS


Date: 1 day ago
City: Victoria, BC
Contract type: Full time
Description

What does it mean to join Mobile Klinik powered by TELUS?


  • Our goal is to provide Canadians with an excellent experience
  • We are passionate about people - our customers, our communities, and our team
  • We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small


What’s in it for you?


  • Discounts on the coolest & newest wireless technology here at TELUS
  • Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
  • Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
  • Maternity and parental leave top‑ups, fertility treatment coverage, and gender affirmation coverage
  • We provide paid training to ensure your success
  • And so much more


Responsibilities


  • Be part of a high performing team where your contributions are measured and recognized
  • Create solutions for our customers by using the power of technology to improve their lives
  • Work in a fast paced environment, where every day is different
  • Engage with prospective and current customers in store, by phone and messaging
  • Provide repair and replacement estimates for the customer


Working hours and locations


  • Opportunity to work with all of our brands
  • Work a flexible schedule, which includes evenings and weekends
  • Hours vary by location and time of year
  • Shift coverage at nearby locations


What You Can Expect After You Apply


  • Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed


Total Earnings Range: $17.40 to $57.70 per hour

Note that the actual Total Earnings Range includes the Base Rate plus any additional earned from our uncapped compensation programs this year.

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