Store Manager

TELUS


Date: 19 hours ago
City: Niagara Falls, ON
Contract type: Full time
Description

What does it mean to join Mobile Klinik powered by TELUS?


  • Our goal is to provide Canadians with an excellent experience
  • We are passionate about people - our customers, our communities, and our team
  • We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small


What’s in it for you?


  • Discounts on the coolest & newest wireless technology here at TELUS
  • Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
  • Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
  • Maternity and parental leave top‑ups, fertility treatment coverage, and gender affirmation coverage
  • TELUS pension and share purchase plan
  • We provide paid training to ensure your success
  • And so much more


Responsibilities


  • Deliver on key performance indicators and sales targets
  • Enable a best-in-class customer experience
  • Create an environment where team members feel valued, can grow and function well as a team
  • Be the face to the community in the area your store operates
  • Develop referral relationships, execute promotions, and ensure top-of-mind awareness for Mobile Klinik
  • Lead the team on the customer journey by ensuring the best-in-class repair, care, sales, and services
  • Develop expert-level knowledge and lead the execution of the store processes, policies, and procedures
  • Manage inventory, including receiving and ordering parts and products, including Certified Pre- owned phones and accessories, efficiently and effectively


Working hours and locations


  • Opportunity to work with all of our brands
  • Work a flexible schedule, which includes evenings and weekends
  • Hours vary by location and time of year
  • Shift coverage at nearby locations


What You Can Expect After You Apply


  • Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed


Base Salary:$42,000 - $53,000

Bonus Pay: Monthly activations bonus and 15% annual performance bonus

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.

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