Mental Health & Addictions Counsellor

À TELUS Santé, nous donnons à chacun les moyens de vivre plus sainement. Guidés par notre vision, nous exploitons la puissance de notre technologie de pointe et misons sur l’unicité des personnes pour créer le futur de la santé. En tant que chef de file mondial des services de santé et de bien-être – englobant la santé physique, mentale et financière – TELUS Santé améliore les résultats en matière de santé pour les consommateurs, les patients, les professionnels de la santé, les employeurs et les employés.

Registered Social Worker or Psychotherapist

Independent Contractor

Location: Riverdale Neighbourhood, Toronto (On-site Probation & Parole office)

Schedule: 1 day/weekly (A total of 7 billable hours)

Join our Team

In collaboration with the Ministry of the Solicitor General, we are seeking a registered social worker or psychotherapist with experience supporting marginalized individuals facing complex life challenges, including mental health issues, addictions, social exclusion, and involvement with the justice system.

The Impact you'll make and what we'll accomplish together

As a key member of our team, you will provide in-person counselling to assigned cases referred by the Ministry of the Solicitor General, working directly within a probation and parole office. Your expertise and compassionate approach will be instrumental in helping clients navigate their challenges, fostering resilience, and promoting positive change. By addressing mental health and addiction issues, you will support clients in their journey towards recovery and reintegration into society. Your work will not only improve individual outcomes but also contribute to broader social benefits, such as reducing recidivism, enhancing public safety, and promoting social inclusion. Through your dedication and professional skills, you will help clients build healthier, more stable lives, ultimately contributing to the well-being of the community as a whole.

Here's How

Clinical

• Contacts clients within the required timeframe and according to their assigned risk level, following the established referral and scheduling process.
• Meets with individual clients and referral agents to review the counselling process.
• Assesses clients, collaboratively sets goals, and establishes strategies to achieve these goals.
• Provides short to medium-term counselling to help clients attain their goals.
• Offers ongoing clinical support to clients in person, virtually, and telephonically, as appropriate and with proper training.
• Refers clients to community or external resources as part of the established plan and acts as a case manager.
• Facilitates client contact with external resources, liaising and advocating on their behalf.
• Provides written and verbal information on behalf of clients, with their and the referral agent's consent.
• Monitors open cases, following up on clients' progress and satisfaction with services.

Administrative

• Consults with the Clinical Director/Supervisor and colleagues regarding counselling cases and related issues.
• Responds to calls/emails from referral agents and clients, confirming case assignments and clinical progress with the referral agents.
• Follows case booking procedures to ensure confidentiality.
• Ensures prompt and timely case closures and documentation.
• Ensures that billable/clinical service hours and closed case targets (as applicable) are being met.
• Furthers the growth and development of TELUS Health.
• Reflects TELUS Health values and promotes TELUS Health services outside of the company.
• Complies with TELUS Health policies and procedures.

Qualifications

• Master's degree in Counselling, Psychology, Social Work or related health field.
• Professional College membership in Ontario with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) or College of Registered Psychotherapists of Ontario (CRPO).
• Minimum two (2) years post-graduate counselling experience.
• Professional liability insurance.
• Scheduling availability during business hours.
• Experience and confidence in working with individuals facing complex issues and challenges, including mental health, addictions, homelessness, social exclusion, domestic violence, anger management, anti-criminal thinking, sexual offenses, and involvement with the justice system and/or social service field.
• Proficiency in assessing and treating clients with substance use concerns.
• Ability to work with a diverse range of clients presenting a wide variety of issues, with a strong knowledge of local community resources.
• Experience with mandated clients is an asset.

Why Join TELUS Health

• Paid for scheduled time on site, including all no shows.
• Regular monthly billing.
• Clinical supervision, career growth, and learning & development opportunities.
• Opportunity to give back to our local communities.

About Us

Nous sommes une équipe axée sur les personnes, les clients et les objectifs, qui collabore, innove et crée des retombées positives au quotidien. Nous améliorons des vies grâce à nos solutions technologiques. Nous favorisons une culture d’innovation qui permet aux membres de l’équipe de résoudre des problèmes complexes et de produire des résultats exceptionnels sur le plan humain dans un monde numérique.

À TELUS, nous sommes fiers de notre culture qui encourage la diversité. Nous croyons foncièrement à l’importance d’adopter des pratiques équitables en matière d’emploi.

Avertissement : Conformément à la Politique de sécurité des centres de données de TELUS Santé, tout membre de l’équipe susceptible de travailler dans un centre de données ou d’avoir accès à des renseignements détaillés sur les technologies de service client peut faire l’objet d’une enquête de sécurité auprès du gouvernement du Canada.

La santé et la sécurité de notre équipe, de nos clients et des communautés que nous desservons sont primordiales pour TELUS.

Remarque aux candidats du Québec : si la connaissance de l’anglais est requise, c’est parce que le/la membre d'équipe qui occupera ce poste sera appelé(e), sur une base régulière, à interagir en anglais avec des parties externes ou internes ou encore à travailler dans un environnement informatique anglais dans le cadre de ses tâches.

En déposant votre candidature pour ce rôle, vous comprenez et acceptez que vos informations seront partagées avec l'(les) équipe(s) d'acquisition de talents du groupe de sociétés TELUS et/ou tout gestionnaire impliqué dans le processus de sélection.