Director, Patient Care Services

Position Information

About The Royal

As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.

The Director, Patient Care Services provides context and strategic guidance in the operations of a clinical program within the Royal Ottawa Health Care Group. This position guides and directs the delivery of patient care services specific to the clinical program in collaboration with the Clinical Director the implementation of service standards, metrics and human resource management; fostering positive employee, patient, community and partner relations specific to the clinical services; ensuring program meets accreditation standards, develop and adhere to patient and employee safety standards.

Duties:

• Oversees operations in line with clinical context of the Integrated Schizophrenia Recovery program in collaboration with the Community Mental Health program
• Ensuring integration of clinical research and teaching with clinical practice
• Ensures effective delivery of interdisciplinary services and access to patient care services
• Coaching and monitoring staff, oversee talent management processes and performance management
• Planning, developing and administering operating and capital budgets.
• Ensuring developing of program goals and objectives in line with corporate goals
• Responsible for police/practice and procedure development and documentation

Qualifications:

• Master’s degree or equivalent in a health care related field.
• Ten plus years of progressive leadership experience in clinical services and administration
• Experience in human resources management, budgeting, strategic planning, and project management
• Specialized training in project management, human resources management, collective agreements, change management, patient and workplace safety
• Active affiliation with appropriate Human Resources networks and organizations
• Excellent interpersonal and coaching skills
• Ability to lead and motivate groups
• Ability to ensure adherence to patient and workplace safety
• Bilingual (French/English) is an asset.

Salary Range: 67.50 to 80.61 per hour

Additional Information

• All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
• The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
• All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.
• The Royal is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.