IT Infrastructure Manager

OVERVIEW

INNOVATION This is a pivotal role in shaping the future of our IT landscape, driving innovation, and executing large-scale infrastructure upgrades with minimal operational disruptions.

IT INFRASTRUCTURE MANAGEMENT As a Manager, IT Infrastructure, you will be responsible for overseeing and managing our company's IT infrastructure to ensure optimal performance, security, and resiliency.

LEADERSHIP You will lead a high-performing team, build strong business partnerships, collaborate across teams and departments, and champion initiatives that align with business goals.

PASSION If you are passionate about leading change and thrive in a fast-paced, collaborative environment, we want to hear from you!

RESPONSIBILITIES

MANAGEMENT Provide coaching and career development opportunities to enhance team capabilities.

IT INFRASTRUCTURE MANAGEMENT Manage the installation, configuration, and maintenance of servers, workstations, network devices, operating systems, and applications. Manage relationships with hardware, software, and service vendors.

LEADERSHIP Lead, mentor, and manage a team of network engineers and help desk professionals. Lead infrastructure projects by managing budgets, resources, and timelines to ensure successful delivery and alignment with business goals.

INNOVATION Stay updated on emerging technologies and best practices, embodying the spirit of a lifelong learner to integrate innovative solutions into our business.

PLANNING Anticipate and plan infrastructure changes by evaluating potential risks and impacts, while ensuring minimal disruption and clear communication with stakeholders.

COLLABORATIVE ENVIRONMENT Foster collaboration between technical teams and business units to ensure infrastructure initiatives are aligned with business goals.

BUILD PARTNERSHIPS Build and maintain strong business partnerships to understand and address infrastructure needs.

CULTURE Foster a culture of continuous improvement, accountability, and innovation.

IMPLEMENTATION Implement and continuously measure and enhance cyber and network security strategies.

OVERSEE DATA CENTERS Oversee the operation and maintenance of on-premise data centers, ensuring 99.999% uptime, optimal performance, and reliability.

ESTABLISH BEST PRACTICES Establish and maintain best practices, processes, and procedures to drive consistency and operational efficiency.

NETWORK Monitor and optimize network performance, identifying opportunities for improvement.

REQUIREMENTS

EXPERIENCE 10+ years of hands-on network and infrastructure experience, with a minimum of 2 years in a leadership role. Experience managing and administrating Microsoft Azure and Microsoft 365.

KNOWLEDGE Deep understanding of network architecture, server management, virtualization, cloud computing, and data center operations. Expertise in cybersecurity best practices, including knowledge of firewalls, VPNs.

PROJECT MANAGEMENT Project management skills to plan and execute complex IT infrastructure projects.

DATA CENTER MANAGEMENT Proven track record of delivering infrastructure projects and managing high availability on-premise data centers with minimal disruptions.

DEGREE Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).

COMMUNICATION Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders.

NETWORK Network certifications such as CompTIA Network+, CCNP, CCNA or equivalent.

CERTIFICATION Cybersecurity certifications such as CompTIA Security+, CISSP, CISM or equivalent.