Patient Administrative Associate

Summary of Duties

• Provides secretarial and clerical support to the Patient Care Manager (PCM), Team Coordinator (TC) and Team members.
• Provides reception and customer services for the Patient Care Unit.
• Assists the PCM/TC with scheduling of staff and entering hours of work in computerized and manual payroll systems.
• Assists with processing admissions, transfers and discharges of patients and copying physicians’ orders.
• Works in collaboration with other PAs to support PA function on other units during absences or as needed.
• Conduct their work in a safe manner; prevention, identification and reporting of safety issues and problems; taking corrective action, where possible; attendance at safety meetings / training / updates in accordance with the Hospital’s standards.
• Other reasonable duties as assigned.

Qualifications/Skills

• Completed secondary school diploma.
• Post-secondary diploma in office administration preferred.
• Successful completion of an accredited medical terminology course preferred.
• A minimum of two years of related administrative experience, preferably in a health care setting preferred.
• Proficiency with Microsoft Office (Outlook, Word and Excel) at an intermediate level preferred.
• Previous experience with staff scheduling software systems preferred.
• Ability to type 60 WPM with accuracy preferred.
• Must have excellent organizational, communication, attention to detail, accuracy and customer services skills.
• Evidence of good attendance, a satisfactory performance history and a discipline-free record required.