Manager, Sales Development

If you're into online shopping (who isn't these days?), chances are you've crossed paths with Yotpo. We're all about eCommerce retention—helping brands of every size turn one-time shoppers into lifelong customers.

Think loyalty programs, SMS and email marketing, and reviews—it's what we do best. Plus, we've got more tricks up our sleeve.

With teams spread across the globe—from the US and Canada to the UK, Israel, Bulgaria, and Australia—we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry.

Sounds exciting? Then read on, because we're looking for curious professional talents to be a part of building the future of the e-commerce industry.

The Manager of Sales Development is responsible for driving the day to day results of the Sales Development team. SDRs are the foundation for talent at Yotpo, and this role will play a crucial part in the training and career growth of sales professionals early in their career at Yotpo. The Manager is encouraged to bring their personality to work and help to aid and influence the culture of Yotpo on the team members. You will have a significant impact on day-to-day strategy and tactics, broadening and coaching the SDRs to success; additionally, you will have the opportunity to grow your career as a leader.

How you'll make an impact:

• Hire & lead a team of SDRs and BDRs, with actionable and constructive coaching through a deep understanding of our products and our sales methodology.
• Develop & track metrics for the business development team that align to company-wide pipeline generation goals to continue growing our company annual recurring revenue year-on-year.
• Collaborate with Marketing and Enablement to create outreach & messaging based on our value to key persona's in our target market.
• Track the efficacy of different pipeline generation campaigns, identifying the most effective tactics and ensuring best practices are shared and adopted across the team.
• Creatively identify market segments and account groups to target with targeted messaging, run focused campaigns and ensure the successful implementation of those campaigns by members of your team.
• Regularly report to the VP of Sales on team & individual results; as well as identify and make recommendations for improvement in areas of Process, Efficiency, and Productivity.

About You:

• You have 2+ Years in B2B SaaS sales (BDR/Closer) & 1+ years of SDR management experience
• You have experience with a relevant tech stack, including: SignalHire, ZoomInfo, Sales Navigator, Salesloft, Salesforce, Vidyard, Gong, and Tableau
• You are intelligent, ambitious, and motivated, with strong communication skills and an ability to clearly articulate goals and expectations to team members
• You have a passion for coaching and mentoring early sales talent with the goal of "graduating" top performers into leadership or closing sales roles in the business
• You have a strong track record of people leadership, having successfully hired, developed and managed teams in your career
• You are located in the Toronto area and able to travel into the office 3+ days per week.

If you don't meet 100% of the qualifications outlined above, that's okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo CA:

• Company sponsored RRSP matching.
• 100% coverage of additional benefits programme.
• Equity in options.
• Individualized career development, rewards and recognition.
• Wellness and philanthropic programming and events.
• We are working in a flexible hybrid model, typically in office three days per week.

Yotpo's employee-centric culture has consistently earned us coveted spots on Built In's Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships.

Yotpo is for everyone, and we're committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

#LI-Hybrid