Executive Operations Assistant

Why BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward
We are currently hiring an Executive Operations Assistant based in our Head Office location Are you a detail-oriented professional with a passion for enhancing organizational success? As an Operations Administrator, you’ll play a vital role in supporting our executive team and ensuring the smooth execution of daily operations. This isn’t just an administrative role—it’s an opportunity to contribute meaningfully, streamline processes, and help create an engaging and efficient workplace If you excel in a dynamic environment, have exceptional coordination skills, and bring a proactive, solutions-focused approach to your work, we’d love to hear from you! This is your chance to support key initiatives and make a real difference in how our organization runs Please note that this is a hybrid role based out of our Burnaby, BC office (4 day in the office and 1 day remote). Applicants who are not located within commuting distance of our Head Office or are not looking to relocate to the Greater Vancouver/Lower Mainland/Fraser Valley region will not be considered. Who You Are:

• A master of organization and multitasking, effortlessly juggling calendars, travel plans, and executive needs with precision and style
• Proactive and always one step ahead, ensuring everything runs smoothly while finding new ways to make processes more efficient
• A creative thinker who brings energy to planning events and initiatives that build culture and create meaningful team member engagement
• A whiz at managing the details, from reconciling expenses to preparing reports, with a sharp eye for accuracy and compliance
• A problem-solver who thrives on streamlining workflows, collaborating across teams, and finding clever solutions to make life easier for everyone
• A positive force who knows how to create an engaging workplace while keeping the wheels of the organization turning seamlessly
• Skilled in leveraging tools like AI and Canva to enhance programs, streamline projects, and create visually engaging materials that drive results

What you’ll do:

• Executive Support: Provide high-level administrative assistance to multiple executives, including managing calendars, coordinating travel, preparing reports, and handling sensitive correspondence with discretion
• Event and Meeting Coordination: Plan, organize, and execute executive and divisional meetings and events, ensuring seamless logistics, vendor management, and a positive attendee experience
• Divisional Operations Management: Lead divisional projects, coordinate team meetings, and oversee daily office operations, including vendor relationships, facilities management, and process optimization
• Financial and Administrative Oversight: Manage financial processes, such as reconciling expenses, tracking invoices, and ensuring compliance with organizational policies, while streamlining administrative workflows
• Culture and Engagement Initiatives: Plan and execute culture-building events, team engagement activities, and employee recognition programs that foster a vibrant and inclusive workplace environment
• Process Improvement and Collaboration: Develop and document best practices, implement automation solutions, and contribute to cross-functional projects to enhance efficiency and organizational effectiveness

What you bring

• Experience & Education: 3+ years in administrative operations or executive support with a post-secondary diploma or relevant equivalent experience
• Executive & Project Support: Proven ability to support multiple executives and lead complex projects in a fast-paced, dynamic environment. Comfortable with shifting priorities, multiple assignments and navigating ambiguous situations
• Technical Proficiency: Intermediate skills in Microsoft 365 (Teams, Outlook, Excel, SharePoint) and familiarity with office management tools
• Event Planning & Coordination: Strong experience in event planning, office management, and vendor coordination
• Communication & Interpersonal Skills: Exceptional communication skills with the ability to engage with senior leadership and cross-functional teams
• Organization & Problem Solving: Highly organized, detail-oriented, and adept at managing priorities, handling confidential information, and driving process improvements
• Travel: Flexibility to travel and support events at various venues and a valid BC Driver’s License with a clear driver’s abstract (required for travel within the lower mainland)

The salary range for this position is $66,515 to $83,143 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9% What we offer:

• The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities
• Career and personal development to help you grow and reach your goals
• Incentives that recognize team and individual sales and performance
• Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving
• A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth
• Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection
• BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels
• Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members

• for permanent employees

We’re always looking for amazing people like you. Apply today! BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact [email protected] .