IT Technician

Are you passionate about technology and customer service? Join a dynamic team where your expertise will make a real difference every day. Here, your role goes far beyond technical support: you'll participate in exciting projects, collaborate with industry professionals, and actively contribute to the evolution of our IT environment.

Here's What We Offer

• Growth potential.
• The opportunity to experiment and be creative with a great deal of latitude.
• Continuing education.
• A dynamic team of experts.
• Flexible working hours.
• New offices close to nature.
• A dynamic, people-oriented, stimulating, and open-minded company.
• A wide range of social activities, and much more!
  
  

Key Responsibilities

• Provide Level 1 and 2 technical support to colleagues, on-site or remotely.
• Manage incidents through our ticketing system efficiently and professionally.
• Install, configure, and maintain workstations, printers, and software.
• Diagnose failures and propose sustainable solutions.
• Document interventions to enrich our knowledge base.
• Participate in inventory and management of IT equipment.
• Train new employees on IT tools and processes.
• Collaborate with the AMETEK support team and other IT departments.
• Provide emergency support on a fair rotation basis.
• Enforce company and security policies, including ISO2700.
  
  

A few things that will help you settle in at Creaform:

• Experience in technical support or IT customer service.
• Bilingualism (French/English) in spoken and written communication.
• Service-oriented, patient, and able to explain technical concepts in layman's terms.
• Proficiency in Windows, Microsoft 365, Active Directory, and Linux environments.
• Availability evenings and weekends for emergency support and occasional special projects.
• Hold a DEP, DEC, or relevant certification in IT support.
  
  

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.