Human Resources Dispatcher - Posting #264

School District 22 is hiring for a Human Resources Dispatcher. You must be a self-starter and have the ability to multi-task in a fast paced environment. This is a 10 month position, working 35 hours per week.

POSITION SUMMARY:

• Under the supervision of the director of human resources the incumbent dispatches teachers teaching on call and maintains associated records.

POSITION DUTIES AND RESPONSIBILITIES:

• Ensure accuracy of staffing lists within the HR systems.
• Verify that staff profiles, including preferences and school assignments, are accurately selected and approved for appropriate assignment during the call out process.
• Monitor and document staff absences, coordinate that qualified replacement staff are assigned, and communicate absence and replacement information to schools/departments.
• Ensure replacement assignments are administered in accordance with collective agreements and established Human Resources procedures, reassigning replacements as needed based on established processes.
• Monitor upcoming absences to identify periods with high absence volumes and plan staffing accordingly.
• Maintain replacement staff data and assignment priorities using the automated dispatch system and relevant spreadsheets.
• Generate and review routine dispatch reports including daily, monthly, and annual summaries of absences and replacements.
• Assist in establishing, maintaining, and troubleshooting the dispatch system.
• Train staff in the technical use of the automated dispatch system and serve as a liaison with software providers and users at various levels.
• Assist with daily system monitoring, updates, backups and generate analytical reports.
• Provide accurate replacement assignment data to payroll, perform payroll reconciliation, and verify account coding.
• Establish approval workflows and assign GL numbers for billing and financial tracking.
• Edit or cancel dispatch entries or timesheet approvals as needed at the request of administration or authorized staff.
• Monitor and regulate user access to the dispatch system.
• Manage the system’s direction of staff to appropriate placements.

Required Education and Experience:

• Grade 12 plus six (6) months of a post-secondary office of business administration certificate.
• BAC11 and BAC12 certificate equivalent to Okanagan College.
• Six months of recent successful experience in the secretarial field.
• Keyboarding 40 wpm.

Required Knowledge, Abilities and Skills:

Proven ability to communicate effectively, both orally and in writing, with staff and the public using tact and discretion to clarify and exchange information of a detailed or specialized nature
• Proven organizational skills.
• Proven ability to work independently and handle inquiries with minimal direction.
• Physical capability to perform the job duties in a standard office environment.
• Maintains the confidentiality of sensitive information seen or heard.
• Proven skills managing computer-based information systems (data input, file maintenance, data retrieval) including intermediate to advanced computer skills to accurately and efficiently utilize word processing, spreadsheet, database and communications software.
• Willingness to obtain ongoing learning of the automated dispatch system.
• Ability to maintain confidentiality.

WAGE: $30.23 per hour

SHIFT: 5:30 am to 1:00 pm (Monday to Friday) - 35 hours per week - 10 month position

This is a union position, CUPE Local 5523 and the hourly rate of pay is set out above.

While all applicants will be considered, preference will be given to qualified applicants who self-declare Indigenous ancestry.

POSTING: #264