Recovery Support Worker | Access Central

We are currently looking for a permanent part time (0.49 FTE) Recovery Support Worker to join the Mental Health and Substance Use (MHSU) Access Central-Road 2 Recovery (R2R) team based out of the Kelowna Community Health & Services centre in Kelowna, B.C.

Interior Health and our partner agencies provide a range of mental health and substance use services for all ages. We strive to ensure that our services are welcoming of all peoples, gender identities, cultures, ethnicities and backgrounds.

What we offer:

• Competitive salary and an attractive remuneration package
• Career Growth
• Employer paid training/education
• Employer paid vacation (per collective agreement)
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Contribution to Municipal Pension Plan
• Balanced lifestyle

Who are we looking for?

The ideal candidate will have a strong understanding of mental health and substance use, harm reduction principles, and recovery-oriented care, with the ability to walk alongside individuals as they navigate treatment, transition, and aftercare supports. This role requires someone who excels at building trusting relationships, fostering empowerment, and supporting self-determination through coaching, mentoring, and connection to community resources. The successful candidate will work collaboratively as part of an interdisciplinary team, demonstrating strong communication and organizational skills while maintaining a person-centered approach that honours each client’s goals, strengths, and choices. Experience supporting individuals through recovery, system navigation, and community integration will be key to success in this position.

About this department/Unit:

Access Central is a phone line providing seamless and low-barrier support to adults 18+ through their entire substance use care journey. Phase 1 launched June 30, 2025, and Phase 2 went live on September 30 2025. Phase 3 is anticipated in late 2025. From detox/stabilization to substance use treatment and aftercare, Access Central bridges critical transition points with sustained, tailored, and trauma-informed care planning and coordination to support those struggling with addiction.

What will you work on?

The Recovery Support Worker supports Access Central, which is a new regional virtual service delivered by a centralized interdisciplinary team based in Kelowna. These positions will support the continuum of care in a centralized, regional, coordinated access to substance use bed-based services, including treatment, transition and stabilization, and supportive recovery.

The Recovery Support Worker uses their knowledge of mental health and substance use, harm reduction, and recovery-oriented system of care to assist individuals throughout their recovery journey. The Recovery Support Worker works in partnership with the person, caregiver/family, and interdisciplinary care team to provide coaching, mentoring, information, coordination, and support services for people seeking addiction treatment, transition, and aftercare supports in accordance with an established personalized care plan.

As an integral part of an interdisciplinary team, the Recovery Support Worker facilitates individuals in transitioning across the continuum of care, including inpatient (bed-based) or outpatient (at home or community-based) services, withdrawal management and stabilization, and community aftercare supports. As the person and care team delineate various treatment and support needs, the Recovery Support Worker assists in identifying and working through the steps for success, walking alongside the person in the delivery of seamless addiction treatment, transition, and aftercare supports.

Scheduling Information:

Shift times are days and shift times are from 09:00 to 17:00 hours.

Reasons to Apply at Interior Health... What we can do for you

We offer a work environment conducive to growth and development of strong skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire.

If you are an experienced mental health professional and passionate about helping those in our community, apply today!
Education, Training and Experience:

• Grade 12
• A certificate in a field relevant to the position (i.e. community social services).
• One (1) year recent related experience working with individuals experiencing mental health and/or substance use challenges, and/or recovery-oriented system of care, or an equivalent combination of education, training and experience.
• Current valid B.C. driver’s license (Class V).

As part of your application, please ensure to:

• Upload your resume, cover letter (if Out of Province indicate if you are relocating to the area and when)
• Upload a copy of your Diploma/Certificate

Enhance Your Application

To strengthen your application for this position, please include the following in your cover letter:

1. What inspired you to apply for the Recovery Support Worker position with Interior Health?
2. How does this role align with your passion for supporting people on their recovery journey from mental health and/or substance use challenges?
3. What key strengths, skills, and personal qualities do you bring that will help you build trusting relationships, provide coaching and mentoring, and support individuals through treatment, transition, and aftercare?
4. Please describe your experience working with individuals affected by substance use or mental health challenges. How have you supported people using harm reduction, recovery-oriented, or person-centered approaches?