Manager - Income Processing, Asset Servicing (18-month contract)

Requisition ID: 240651

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

As a key leader within the Asset Servicing team, you will be responsible for overseeing the end-to-end processing of all income events managed by the Income Processing team. You will drive operational excellence, mitigate risk, and foster a high-performance culture that aligns with the Bank’s strategic objectives and regulatory standards.

This role is ideal for a people-focused leader with deep expertise in income processing and a passion for continuous improvement.

Is this role right for you? In this role, you will:

• Drive a customer-focused culture to deepen client relationships and leverage broader Bank capabilities
• Organize, prioritize, and supervise workflows to maintain high operational efficiency in Income Processing
• Monitor work in progress and provide direction and follow-up as needed
• Check and authorize various components of income transactions and monitor outstanding payments from depositories, issuers, and financial institutions
• Assist in implementing new processes and systems, identifying challenges, and pursuing opportunities to improve efficiency
• Solve complex problems by identifying root causes and developing preventative solutions
• Ensure accurate and timely completion of transactions and respond professionally to internal and external inquiries
• Provide technical expertise and specialized assistance related to Income Processing
• Support team development through monthly coaching, feedback, and training/cross-training initiatives
• Assist in preparing performance appraisals and fostering a high-productivity environment
• Review and sign off on team outputs to manage risk and minimize losses
• Ensure procedural and management controls are followed and escalation procedures are adhered to
• Review control accounts and ensure timely clearing of outstanding items
• Provide cross-functional support during high volumes and special projects
• Perform ad hoc functions and sundry duties as required
• Consider the Bank’s risk appetite and culture in daily decision-making
• Ensure effective business controls are in place to meet obligations related to operational, regulatory, AML/ATF, and conduct risk
  
  

Skills

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Prior experience in Asset Servicing, with a strong focus on Income Processing
• Prior people management experience
• Completion of the Canadian Securities Course (preferred)
• Deep knowledge of income processing, stock borrow loan transactions, fail trades, and market entitlement compensations
• Technical aptitude with experience in SQL, VBA, Access, Excel
• Familiarity with Broadridge systems (ADP, Gloss, IMPACT), DTC, CDS, Clearstream, BNP, Citi, HSBC
  
  

What’s in it for you?

• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities – for you and our customers.
• A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
  
  

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.