IT Support Applications Analyst (Healthcare) at Benchmark Recruitment

Benchmark Recruitment is proud to partner with our client, a leading healthcare organization, to find a skilled and motivated IT Support Applications Analyst to join their team in Calgary.

This position plays a key role in supporting, maintaining, and optimizing critical clinical and business applications within a fast-paced radiology environment. The successful candidate will help ensure seamless data flow, resolve system issues, and contribute to application improvement projects that directly support high-quality patient care.

What You’ll Do

• Support and maintain clinical and business applications used across the organization.
• Troubleshoot application and integration issues, collaborating closely with the IT and helpdesk teams.
• Develop a strong understanding of clinical workflows and how they interact with key systems.
• Document processes and workflows to support training and continuous improvement.
• Participate in enhancement projects by gathering requirements, testing solutions, and supporting implementation.
• Follow ITIL best practices and maintain strict privacy and confidentiality standards.

What You Bring

• A post-secondary degree in Computer Engineering Sciences or equivalent experience.
• Experience with Mirth Connect, HL7, DICOM, and JavaScript (highly desirable).
• Previous exposure to healthcare IT, radiology, or RIS/PACS systems is a strong asset.
• Excellent problem-solving, documentation, and communication skills.
• Ability to manage multiple priorities and deliver results with minimal supervision.

Why Apply

• Competitive compensation based on experience.
• Comprehensive benefits package including health, dental, and RRSP.
• Opportunities for professional growth and ongoing learning.
• Hybrid work model — primarily onsite at a Calgary clinic, with flexibility for remote work after training.
• Regular business hours with occasional after-hours and on-call rotation.

Location

Calgary, AB — with local travel as needed between clinic and data center locations.

If you’re an analytical, solutions-oriented IT professional looking to make an impact in a healthcare setting, we’d love to hear from you.