Assistant Store Manager at Bumper to Bumper Canada

We are looking for someone seeking exciting new opportunities as Assistant Store Manager for our thriving team in Kamloops, BC. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts industry.

Ce Que Nous Pouvons Vous Offrir

• Un salaire compétitif
• Des avantages sociaux complets et un programme d'assistance aux employés accessible.
• Une généreuse contribution de l'employeur au régime de retraite.
• Une couverture d'assurance complète.
• Des réductions pour les employés sur les produits automobiles.
• Des opportunités de développement de carrière
• Travailler dans un environnement dynamique où vous pourrez développer vos compétences.
  
  

Votre Contribution Quotidienne Et Impact

The Assistant Store Manager will assist the Store Manager in planning and directing the day-to-day operations of the store. They will also support the Store Manager in executing store sales, achieve operational goals and develops strategies to improve customer service while fostering a positive culture and a strong sense of team cohesiveness and belonging.

• Support inventory control, facility maintenance, execution of standard operating procedures, security and distribution of goods
• Sell a diversified line of products via phone, fax, email and over-the-counter, promoting Private Brands and eCommerce channels, handle all customer transactions; including all sales, returns, and defectives
• Develop and maintain strong relationships with customers. Handle customer complaints effectively and positively. Call on customers as necessary.
• Support Store Manager in managing payroll costs (including controlling overtime), controlling operating expenses and accounts receivables and collection, employee scheduling,
• Continually identify and implement process improvements and efficiency enhancements to improve productivity levels and profitability
• Supervise store employees when manager is not present
• Coach, mentor, train and retain a knowledgeable team, participate in store recruitment initiatives as required
• Play an active role in the store’s cleanliness, branding, product merchandising, cleanliness, physical appearance of stock, safety, health and environmental compliance
• Work closely with the sales/marketing departments in promotions, SPIFFs and displays
• Ensure successful monthly internal store audits and senior leadership audits of stores.
• Has the knowledge and ability to perform all positions and shifts if needed.
• “Maintain the “Never Say No” attitude/mantra and be the Ambassador for the Bumper to Bumper Brand”
• Will be required to travel and support other stores in their regions as needed
• Other duties as assigned
  
  

Expertise Et Compétences Essentielles

• Base salary : 25$ / hour
• High school diploma required, Associate's Degree in retail management or similar an asset
• 1-3 years experience in aftermarket auto parts sales
• Extensive product knowledge or the ability to obtain product knowledge
• Successful completion of WHMS and Health and Safety Training
• Experience with MS Office products
• Must maintain a valid driver's license
• Required to work a flexible schedule to meet the needs of the business which may require night and weekend shifts
• Required to work the hours necessary to open and/or close the store
• Ability to exercise judgement and to work independently
• Demonstrated organizational and comprehensive skills
• Strong communication skills, ability to convey message in an organized, clear and effective manner
• Experience working under pressure and setting priorities
• Excellent customer service skills
• Ability to handle difficult customer situations
• Comfortable utilizing up-sell techniques
• Working knowledge of Store P&L, inventory management and leadership is ideal if role progression is Store leadership
• Strong cash handling skills, including the use of POS systems
  
  

Pourquoi Bumper to Bumper?

Bumper to Bumper est bien plus qu'un réseau de magasins de pièces automobiles et d’ateliers de réparation ; c'est la marque phare de Uni-Sélect, rassemblant des experts qui partagent le même engagement à offrir des pièces, des outils et des services de qualité.

Avec plus de 190 magasins Bumper to Bumper et plus de 110 ateliers Bumper to Bumper Service Auto à travers le Canada, nous offrons un programme de confiance clé en main, un soutien complet, une image de marque forte, et une stratégie dynamique de mise en marché.

Notre vaste inventaire comprend plus de 500 000 produits, provenant de 350+ fournisseurs, incluant des marques nationales et des produits de marque privée, couvrant la plupart des modèles de véhicules sur la route aujourd'hui.

En tant que professionnels qualifiés, nous comprenons l'importance de la confiance et de la fiabilité. C’est pourquoi nous offrons des formations sur les dernières technologies, y compris notre programme EVE - Expert en Véhicules Électriques, garantissant à nos partenaires de rester à l’avant-garde de l’industrie.

Chez Bumper to Bumper, nous défendons le droit à la réparation et luttons contre l'obsolescence. Nous nous engageons à garder les voitures sur la route plus longtemps, car nous croyons que si quelque chose peut être réparé, il doit l'être ! Longue vie à votre auto !