Software Development Manager, Payments at Clio

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are currently seeking a Software Development Manager to join our Engineering team. This role is available to candidates across Canada, excluding Quebec. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum once per week on one of our Anchor Days.

At Clio we strive to be both human and high performing. For Development Managers this means supporting and growing your people, strong execution as a team and as a triad (the teams Designer + Product + Development manager leadership group), and building solid technical solutions. Our development managers are highly technical and hands on, often coding, designing and reviewing alongside their team. They coach and build their teams to be both strong technically and strong team members. They create a safe and productive environment for all Clions.

The Software Development Manager for our Payments Enablement team will be responsible for building a new team from the ground up, with the goal of driving higher enablement and activation rates for our existing Clio Payments product.

As manager for this team, you’ll be joining an ever evolving and fast growing domain, helping law firms take their business to the next level. Since we launched Clio Payments 3 years ago, we have seen tremendous growth in this area. Customers have given really positive feedback on the streamlined billing and payments solution we offer to help them manage their finances and make it easy to collect payments. We see tangible benefits lawyers get when using Clio Payments, and that is why it is important to drive higher customer adoption which will in turn help more law firms succeed by improving their collection rate.

A day in the life might look like:

• You remain deeply hands on, and can step in on production level, high technical impact work when needed.
• Working with your team on designing the technical solutions
• Giving great feedback on code reviews, architecture documents, and more to help support team members making great technical decisions for their projects
• actively participate as a contributor to the project, either through extensive code reviews, or shipping code
• Having a 1:1 meeting with your direct reports to make sure they are supported in their career growth and development goals
• Actively participating in hiring to grow engineering team at Clio
• Reviewing code contributed by members from your team or other Clio developers reaching out to you for your experience with a given technology or pattern
  
  

You may be a fit for this role if:

• Demonstrated success in people leadership in software development, particularly with large scale SaaS products
• A strong background in hands-on software development
• Leverages AI to improve developer velocity.
• Diverse base of knowledge that allows you to help your team solve complex technical problems
• The ability to describe successful projects you worked on, as well as a collection of lessons learned from failed projects
• Demonstrated ability to hire the best and brightest engineers in a fast-paced job market—and to coach, develop, and retain engineering talent
• You are equally energized by both your own technical work as well as contributing to the career growth of your team
• You have strong opinions that are weakly held, and foster that same attitude in others
• You believe in providing honest, actionable feedback to your team, and encourage your team to reciprocate
• You devise roadmaps to guide your team, but aren't beholden to them -- you easily adapt to a constantly changing world
  
  

Serious bonus points if you have:

• A philosophy on what makes for great software development teams
• Experience with CRM products at scale
• Experience with Ruby on Rails
  
  

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
  
  

The expected salary range* for this role is $172,000 to $215,000 to $258,000 CAD. There are a separate set of salary bands for other regions based on local currency.

• Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.
  
  

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Disclaimer: We only communicate with candidates through official @clio.com email addresses.