Change Management Expert at Affinity

On behalf of our Healthcare Client, Affinity Healthcare Solutions is looking for a Change Management Lead who will design and execute comprehensive change strategies to support organizational readiness, adoption, and risk mitigation across clinical and operational workflows. This role will drive training strategy, communication planning, and stakeholder engagement, ensuring clear messaging and effective learning programs. The Lead will also support workflow and process optimization, guiding teams through system enhancements, CIS upgrades, and clinical pathway redesigns, while overseeing implementation, change preparation, and stabilization.

Responsibilities:

1. Change Management Strategy, Readiness & Adoption

• Develop and implement detailed change management strategies and plans.
• Lead readiness assessments, adoption metric tracking, risk mitigation, and reinforcement planning.
• Provide subject matter guidance on organizational change needs and clinical workflow impacts.
  
  

2. Training Strategy, Communication Planning & Engagement

• Develop training strategies, learning objectives, and engagement plans with educators and trainers.
• Create communication tools, newsletters, one-pagers, infographics, and change-related messaging.
• Facilitate stakeholder engagement across clinical, operational, and technical teams.
  
  

3. Clinical Workflow & Process Optimization Support

• Assess, design, and document current vs. future clinical workflows and business processes.
• Facilitate workflow change adoption tied to system enhancements, CIS upgrades, or redesigned clinical pathways.
• Support implementation activities including workflow sessions, change prep, and stabilization.
  
  

Qualifications:

• Deep expertise in formal Change Management (ADKAR, Prosci, etc.), clinical transformation, or organizational change.

• Experience in clinical workflow redesign, end-user adoption strategies, readiness planning, and communication delivery.

• Excellent writing and communication skills, particularly in preparing briefing materials and leadership updates.

• Ability to collaborate with multidisciplinary teams including clinical leaders, Digital Health, educators, and IT partners.

• Asset: Knowledge of SCM, CPOE workflows, and provincial/acute care change initiatives.

Affinity Earn:

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity:

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 12794