Digital Delivery Manager – Finance at Export Development Canada | Exportation et développement Canada

Application deadline: December 12, 2025

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.

Position: Manager, Digital Delivery – Finance group

Employment Type: Permanent

Compensation Details

• Mgr Technology Delivery 19 (Manager): Salaries typically range from $109,810 to $146,413 annually, based on qualifications and experiences, plus a performance-based incentive.
  
  

Location:

• Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 3 days per week. (subject to change)
  
  
  
  

• This role can be performed from EDC’s headquarters in Ottawa.
• Relocation assistance is available for eligible candidates.
  
  

About EDC

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

• Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
• Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
• Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
• Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
• Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
• Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
  
  

Team And Job Overview

The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:

• Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
• Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
• Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
• Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
  
  

As EDC aims to be the leader in helping all Canadian exporters go, grow, and succeed internationally, the Digital Platform Delivery & Architecture (DPDA) group in EDC plays a critical role in enabling leaders to leverage technologies by providing an easy-to-use, secure and fit-for-purpose digital business platform. To better position ourselves for success, the Digital Delivery Finance group is seeking a Digital Delivery Manager to implement the strategic technology vision by building an effective platform that supports the needs of EDC now and in the future.

The Digital Delivery Manager is responsible for overseeing the end-to-end delivery of new solutions, while proactively managing risks, blockers, dependencies, and scope. This role also focuses on expanding IT capabilities and optimizing existing systems to better support current and future business needs and growth.

The selected candidate will be responsible for leading strategic initiatives that drive significant changes and innovation within the organization. These initiatives are intended to create new business opportunities such as entering new markets, addressing new customer segments, creating new value propositions, and enacting new business models. Transformation efforts require a fundamental shift in the way we operate with evolving market demands, technological advancements, and customer expectations.

Develop Talent

What you will be doing:

• Ensure team members performance management aligns with EDC’s standards.
• Manage, coach and develop a high-performing team while also operating as an independent contributor.
• Optimize capacity planning, supporting workforce strategy and skills development across the portfolio.
• Foster a culture of accountability, inclusivity, and experimentation
• Support and advocate for employee continuous learning and career development.
  
  

Delivery Leadership

• Support the Delivery Leads in the end-to-end delivery of digital and business technology initiatives within the Credit Insurance domain, aligned with EDC’s Digital Roadmap and Business Vision.
• Oversee concurrent operational work packages (run and grow), and/or transformation projects using waterfall, agile and hybrid methods.
• Partner and collaborate with stakeholders to create roadmaps, prioritize work, manage cross-team dependencies, and ensure timely, high-quality and cost-effective outcomes.
• Champion continuous improvement, simplify processes, remove bottlenecks, and challenge legacy assumptions to increase throughput and quality.
  
  

Financial & Vendor Management

• Manage operational and transformational budgets; drive accurate forecasting, prudent cost control and value realization.
• Alongside the Director and Technology Vendor Manager, ensure third-party vendors (Statement of Works - SOW, Service Level Agreements - SLAs, Change Requests - CRs) meet agreed upon delivery and support obligations.
  
  

Agility

• Promote an agile atmosphere within delivery teams by enabling rapid adaptation to evolving regulations, audit requirements, and reporting deadlines.
• Encourage nimble action to maintain accuracy and timeliness in financial data and disclosures.
  
  

Drive Results

• Motivate teams to deliver accurate financial reporting, budgeting, and forecasting outcomes that support organizational goals.
  
  

Communicate Vision

• Clearly articulate the Finance team’s purpose and its role in achieving enterprise financial integrity and transparency.
• Explain how delivery initiatives connect to broader organizational strategy, compliance obligations, and shareholder value.
• Guide teams to align decisions with priorities while integrating diverse perspectives from risk, audit, and operations.
  
  

What We Are Looking For

• Bachelor's Degree in Finance, Business Administration, Computer Science or a related field.
• Minimum of 10 years’ hands-on experience in technology project delivery, with a focus on finance platform implementation.
• Minimum of 3 years’ experience in a Delivery Manager role or similar, overseeing technical staff or project teams.
• Demonstrated ability to lead and inspire diverse, cross-functional teams; including junior and senior staff, by fostering an inclusive, collaborative, and high-performance culture aligned with EDC’s values.
• Ability to support talent development and performance management across delivery teams.
• Ability to collaborate with Product Owners and business leads in a “two-in-a-box” model to maintain continuous alignment.
• Proven track record managing annual operational/transformation budgets.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Bilingual in both official languages (English and French).
  
  

What Will Make You Stand Out

• Knowledge of Fidelity Information Systems – CLS/ACBS, SAS, Planning Analytics (TM1), Certent Disclosure Management (CDM), Cognos Analytics.
• Understanding of finance systems and core finance processes, including Order-to-Cash, Procure-to-Pay, and Record-to-Report.
  
  

Eligibility

• EDC is dedicated to Fair Employment Practices. Applicants must be Canadian citizens or hold valid permanent residency cards at the time of application. Preference will be given to candidates who are legally able to work in Canada (Canadian Citizens or Permanent Residents). Candidates must also meet the government security screening requirements.
  
  
  
  

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today!

Want to learn more about EDC? Check our website here https://www.edc.ca

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.

EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at [email protected]. We are here to support you every step of the way.

Posting Date

Dec 1, 2025, 6:38:50 PM

Primary Location:

Ontario-Ottawa

Job Type

Permanent

Schedule

Full-time