IT Infrastructure and Cloud Analyst at Canadian Commercial Corporation

IT Infrastructure & Cloud Analyst CCC-5 Salary: $98,859 - $113,443

Please see full description & French translation in the attachment below

We are committed to delivering Canada to the world, and we want you to join us on this mission

The Canadian Commercial Corporation is Canada’s only government to government contracting agency. For over 75 years, governments around the world have entrusted us to reliably deliver made-in Canada solutions and projects of national importance. Through our international contracting expertise, we simplify and expedite acquisitions from Canadian suppliers across sectors including aerospace, defence and security, information and communications technology, cleantech and energy, and public infrastructure. If you want to support Canadian businesses to build successful commercial relationships with governments around the world, CCC could be your next career move.

Reporting to the Manager, IT Operations, the IT Infrastructure and Cloud Analyst oversees the network services including the on- premises IT infrastructure and the cloud-based services and provide strategic technical solutions including IT Infrastructure design, operations, and IT projects.

What you’ll be doing

• Provide technical advice and leadership in IT Infrastructure and cloud strategy development
• Provide strategic technical consultation to the business and IT leaders, with security best practices as a priority
• Research and maintain awareness of latest and relevant technology solutions, and advise on new technical solutions or replacements
• Create short-term tactical solutions to achieve long-term objectives that are aligned with the IM/IT strategy and utilize project management framework (Kanban) to manage pipeline
• Develop and present business cases to IT Management for the selection, testing, installation and support of new IT infrastructure equipment or cloud services
• Participate in the installation, configuration, maintenance and support of the IT infrastructure hardware and cloud services
• Ensure effective procedures in place for backup, contingency or business continuity, and disaster recovery services; and maintain documentation
• Participate in service desk tasks (level 3) and ensure that the tickets assigned are updated regularly and the work progress is communicated to the end users
• Solve familiar and unfamiliar IT infrastructure problems using analysis of similar incidents and external research, then proposing and implementing short and long-term solutions

What you’ll bring to CCC

• Completion of undergraduate degree in computer science or related discipline
• Minimum of five (5) years of experience in technical configuration, scripting, Microsoft administrator policies
• Knowledge of information technology, infrastructure, and cloud services, applications, programming and scripting, databases, data mapping, interfaces, integration, testing and solution validation, production, and technical documentation
• Knowledge of relevant governing legislation, regulations, and guidelines
• Knowledge of office productivity software and databases, discipline-specific software, enterprise software, and technology devices.
• English Essential. Bilingualism in both official languages is strongly recommended

What we will offer you

• Competitive & transparent compensation package
• Comprehensive benefit program
• Defined-benefit pension plan
• Employee and Family Assistance Program (EFAP)
• In-house learning and development opportunities
• Health and Wellness Allowances
• Career Growth Opportunities
Free onsite fitness center

Check out Life at CCC for more!

Employee must be able to work in a hybrid work environment in Ottawa, ON.

CCC promotes a workplace that celebrates diversity and inclusion. CCC is also committed to employment equity and encourages applications from women, Indigenous people, persons with disabilities, and members of visible minorities. Please advise us of any accommodation requirements during the selection process.