Infrastructure Technician - Systems and Backup at Okanagan College

Position Information

Position Number S01201
Position Title Infrastructure Technician - Systems and Backup
Division/Portfolio IT Services
Department/Program Network Services
Location Kelowna
Other Flexible Work Options Any Okanagan College Location
Your Opportunity Under the supervision of the Manager, Infrastructure, the Infrastructure Technician (Systems & Backup) supports the College’s data center and server environment, with a focus on system administration, backup/recovery, and storage solutions. This role is responsible for ensuring reliable, secure, and recoverable systems, including file, print, and application services. The Technician also provides technical guidance to Okanagan College faculty, staff and students on related matters.

Functions and Duties 1. Administer and support server environments including Windows, Linux, and VMware systems 2. Manage enterprise backup and recovery solutions, ensuring availability and integrity of critical systems and data 3. Administer file, print, and application servers 4. Support cloud-connected systems and hybrid datacenter services 5. Implement and monitor system security controls, including patch management and antivirus solutions 6. Perform server hardware and software upgrades 7. Maintain system documentation, configurations, and asset inventories 8. Conduct server and backup audits and provide recommendations 9. Participate in planning and execution of system improvements and lifecycle replacements 10. Provide guidance to new or inexperienced members of the team 11. Performs other duties as assigned.

Education and Experience

• Graduation from a two-year post-secondary program in a related area.
• Minimum of four years of related experience.
• Cloud architecture certification, Microsoft MCSE, CCNA and VMware or equivalent certification is desirable.

Skills and Abilities Must have the ability to monitor, recommend and take action on issues that may have considerable operational implications

• Proven project management skills
• Ability to analyze user requirements and develop effective solutions
• Excellent organizational, administrative and problem-solving skills
• Good verbal and written communication skills with the ability to create and deliver key messages to general and targeted audiences
• Strong customer service and interpersonal skills
• Competent to work with limited supervision
• Ability to work effectively both independently and as part of a team with an aptitude for working in a collegial and collaborative environment
• Ability to maintain strict confidentiality and to handle sensitive issues with tact and diplomacy
• Ability to prioritize and manage a high work volume and competing priorities to meet deadlines
• Superior attention to detail and accuracy
• Ability to travel to other campus locations as well as a valid Class 5 driver’s license
• Physically capable of completing bending, reaching, lifting and carrying (up to 50 pounds)

Preferred Qualifications
Desired Start Date 01/19/2026
Position End Date (if temporary)
Schedule Monday- Friday (17.5 hours/ week) Exact schedule negotiable
Annual Salary/Hourly Rate $33.93 - $38.77
Appointment Type Support - Regular Part-time
Special Instructions to Applicants Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selection of candidates
Employee Group Support
Posting Detail Information

Competition Number C003299
Number of Vacancies 1
Posting Open Date 12/24/2025
Posting Closing Date 01/06/2026
Open Until Filled No
Inclusion Statement

Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected]