Office of the CEO Manager (12-month contract) at Vancity

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Manager in the Office of the CEO, you will be a key operational partner responsible for enabling the effective functioning of the CEO’s office. While working with the Executive Assistant and Advisor to the CEO, you will act as a central point of coordination - ensuring alignment across executive administration, governance, stakeholder engagement, and internal teams - while setting standards and providing leadership to the executive administrative function.

This is a 12-month contract role based at our Vancity head office and will report directly to the Chief Executive Officer. This role will require you to predominately work in-office four to five days a week, with some flexibility to work from home.

How You’ll Make an Impact:

• Anticipating needs, providing timely updates and managing administrative support functions for the CEO including information triage and exchange, meeting management, minute-taking, travel plans and materials preparation
• Providing oversight, guidance, direction, training and/or mentorship to the executive administrative team to enhance service support levels to our executives and senior leaders
• Facilitating meetings that allows for team connection, timely updates and a platform for discussion to allow for a seamless executive and senior leader level support
• Liaising with internal and external stakeholders (including members, community/business leaders, partners and the general public) as needed to support the leadership engagement and advocacy work of the CEO in the broader community
• Monitoring the effectiveness of ELT meetings and one-on-one meetings with the CEO in order to identify opportunities and suggest improvements to optimize capacity so that the right issues are discussed at the right time, in the right meeting and with the right people in the room.
• Coordinating consolidation of the budget and financial reporting requirements on behalf of the Office of the CEO.
• Participating in the following Management Committees: Executive Support to the Executive Leadership Team Committee.

What You’ll Bring to the Team:

• Minimum 5 years’ experience supporting C-suite executives in a complex organization, with demonstrated exposure to executive office operations
• Experience leading, coaching, or coordinating teams, with the ability to influence without formal authority
• Strong understanding of governance and executive committee processes
• Project management experience or certification considered an asset
• High degree of judgment, discretion, and professionalism
• Interest in leveraging technology to improve workflows and service delivery

You are:

• An excellent communicator - you are able to communicate effectively (both in writing and verbally) across several functions, teams and departments to convey and address ideas, challenges and opportunities.
• Agile - you are flexible and forward-thinking with the ability to analyze information and situations quickly and prepare for anticipated needs, changes and demands.
• Exceptionally organized - you possess well-established organizational skills, minute taking and record retention skills.
• Tech savvy - you have an aptitude for technology and have a high comfort-level with Microsoft Office (Word, Excel, Outlook, PowerPoint), SharePoint, Skype for Business, Microsoft Teams and other information-sharing, communication and social-media platforms.
• A natural multitasker- you enjoy operating multi-functionally and can handle a high volume of tasks and projects with competing deadlines.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a salary range of $81,200 to $122,000 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [email protected]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.